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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
3,983 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 3,983 reviews

November 30, 2022

This place is a rip off, totally over reported what was “wrong” with my car More

by SG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Barreto
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Claremont Toyota responded

It's very important that we're providing accurate service, which is why we'd like to learn more about what you were told by our service team. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 30, 2022

Claremont Toyota’s service quality is unacceptable. Everyone in the Dealership in a mission to rob consumers. More

by Naser Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
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Dec 01, 2022 -

Claremont Toyota responded

Naser, This is extremely discouraging to read and we'd like to learn much more about what's transpired and where we have fallen short. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 30, 2022

Everyone I've ever dealt with at Claremont Toyota has been professional, courteous and friendly. That makes every visit a pleasant experience. The dealership is clean and well organized. The service depa More

by TRACY.NUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 30, 2022 -

Claremont Toyota responded

We strive for feedback like yours, Tracy! It's a team effort here every day and we're so happy to hear we always deliver 5-star service. We look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 30, 2022

Not trustworthy. Not reliable. One employee is very rude and the employee still works there More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil
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Nov 30, 2022 -

Claremont Toyota responded

We're discouraged to see you've had a negative experience with a member of our team. You should be receiving 5-star service from everyone here, which is why we'd like to speak with you about this further. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Nov 30, 2022 -

. responded

I have respond and emailed. No response yet. Tomorrow will be a week since I emailed Ivica back.

Helpful 1
November 30, 2022

Bruce Wright is a man of his word we have purchased several cars from him and are looking towards purchasing our next car from him! He is honest and hardworking! If you are looking call Bruce you will More

by MD226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Claremont Toyota responded

Thank you for sharing this great review for Bruce! We're so lucky to have him on our team & we're thrilled he always provides you with a quality experience! We look forward to working with you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 29, 2022

I will never go back to get my car service in Claremont Toyota first and last I was hoping that I read the review first before I made my appointment More

by RTS90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a, Eduardo Cardenas
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Nov 30, 2022 -

Claremont Toyota responded

We're very discouraged to see you're dissatisfied with your experience here in our service department. Your opinion is very important to us, which is why we'd like the opportunity to speak with you and learn more about what transpired during your visit. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 29, 2022

Dealership lied about current interest rates and charged me 1.8% more in finance percentage. Advertised rate was 4.29%. He wrote my contract at 5.99% More

by PDAIELLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob calderon, Venedick Songco
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Nov 29, 2022 -

Claremont Toyota responded

Transparency is extremely important to us here and it's never our intention to mislead our customers, which is why we'd like the opportunity to speak with you and learn more about what transpired. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 29, 2022

I loved my experience purchasing my new car, customer service is excellent and they make sure you are satisfied with your visit. More

by NINFAVILLA1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob calderon and Garrett Scott excellent service , Brandon Martinez
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Nov 30, 2022 -

Claremont Toyota responded

Congratulations and welcome to the family! We're thrilled our team provided you with an excellent visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 29, 2022

Excellent service. Candance Harrigton is a great service advisor. She got all my car issues resolved. I will definitely continue to bring my car with her for service. More

by MIMI1272
Recommend Dealer
Yes
Employees Worked With
Candance Harrington
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Nov 30, 2022 -

Claremont Toyota responded

Thank you for your stars! Our team works hard to deliver quality service and we're so proud of Candance for ensuring your vehicle was properly taken care of. Don't hesitate to reach out if you have any further questions or concerns. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
November 29, 2022

excellent service, no pressure and true professional in his interaction with me. highly recommend him. More

by LINPHAN1
Recommend Dealer
Yes
Employees Worked With
Venedick Songco
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Nov 29, 2022 -

Claremont Toyota responded

Thank you for your stars! We're so happy to hear Venedick ensured an excellent visit. We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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