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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,777 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,777 reviews

May 07, 2024

1st visit receptionist didn’t give advisior my msg car returned dirt and muddy footprints More

by JULYRUBYRED311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Osvaldo Ozzy
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May 08, 2024 -

Claremont Toyota responded

July, It's discouraging to read about the lack of communication and the condition your vehicle was returned to you. At your convenience, we'd like to learn more about who you spoke with and when you brought your vehicle in for service so we can be sure to address this properly with our team. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2024

Fast, friendly and accomodating! Mr. Zepeda took his time to answer questions and explain the process while going through the requirements. The team are very professional. More

by FELMAQUIOCHO
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
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May 08, 2024 -

Claremont Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Mr. Zepeda provided excellent service and was able to answer all of your questions. Our team always strives to be professional and accommodating. We appreciate your support and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 06, 2024

Friendly employees and a clean and bright environment. A place filled with good energy and keep up with the good work. More

by OMNITREASURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin …….. 5 ⭐️ stars
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May 07, 2024 -

Claremont Toyota responded

Hi OMNITREASURE, thank you for your kind words! We're thrilled that you enjoyed your experience with us. Our team works hard to provide a welcoming atmosphere, and we appreciate your positive feedback. We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 06, 2024

Always take my car for routine maintenance at this dealership. I realized lately that the car rear seat carpet was missing, the only place we left the was this dealership. More

by AMEEN_ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Claremont Toyota responded

Ameen, We appreciate you choosing us here for your vehicle needs and we appreciate the heads up regarding the rear carpet. At your convenience, we'd like to speak with you about this further and see if it was accidentally removed from your vehicle during your last visit. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 06, 2024

The service advisor was very kind and professional. The wait time was very long which was fine with me since wifi was provided and I could work from the dealership. However, I think others would mind More

by VERONICA95R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
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May 07, 2024 -

Claremont Toyota responded

Veronica, thank you for your feedback and for recognizing our service advisor's kindness and professionalism. We appreciate your understanding regarding the wait time and are glad you were able to make use of our wifi. We will take your comments into consideration to improve our service Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 04, 2024

Sale people are vultures…. .Paying to much on my vehicle….Since the Covic times…..Lost $10,000…… More

by JAMES.MALEAHFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

James, We're disappointed you're unhappy with the amount you're paying for your vehicle. We value your feedback and your satisfaction, which is why we are here should you like to discuss this any further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 04, 2024

This experience was away better that the first one and very pleasant the team was very courteous More

by CHEFMEDINA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi CHEFMEDINA2, thank you for sharing your positive feedback with us! We're pleased to hear that you had a much better experience this time around and that our team was able to provide you with courteous service. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

It is always a pleasure to have my vehicle serviced here. The service advisers are friendly and professional and offer a complimentary rideshare service (within a reasonable distance) back to your home and r More

by David G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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May 06, 2024 -

Claremont Toyota responded

David, thank you for sharing your positive experience at Claremont Toyota! We are delighted to hear that our service advisers provided friendly and professional assistance. Your feedback is greatly appreciated and we look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

Everybody is friendly and very helpful, but the wait time is far to long. In my opinion that's were there needs to be improvement. More

by ALBERTBANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 03, 2024 -

Claremont Toyota responded

Albert, Your business, your patience, and your feedback are all greatly appreciated. We understand your time is valuable and it's important that we are getting you in and out of here in a timely manner. We'll be sure to take this into account and we will be looking at our processes to ensure we're providing services as promptly as we can. We hope that your Toyota is treating you well and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

Thank you for take care of my car. The service man is friendly. Excellent service. More

by SUONG0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi SUONG0603, thank you for sharing your feedback with us! We strive to provide excellent service to all of our customers and we appreciate your kind words. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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