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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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July 04, 2022

Great professional customer service. The online appointment process is easy. Associates are friendly and informative for your vehicles maintenance needs. More

by BYRON ARAICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 05, 2022 -

Claremont Toyota responded

Customer satisfaction is our top priority, and it pleases us to hear of your experience! We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 04, 2022

They have been servicing my Prius for 12 years and have always been great. Only issue was waiting for apart to come in. Whole experience took a week. Otherwise great. More

by HARPGODDESSKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez
Jul 05, 2022 -

Claremont Toyota responded

We appreciate both your business and your patience. We hope that in the future, parts arrive in a more timely manner. We hope your Prius is running like new now and we look forward to seeing you here at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 03, 2022

Claremont Toyota has redeemed itself in my eyes. The service provided a month ago was timely and efficient. My rep went above and beyond informing me, providing adequate service, and meeting the dea More

by RCARREON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auto Repair Consultant
Jul 04, 2022 -

Claremont Toyota responded

We are so happy that we were able to provide you with the service that you were looking for! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 03, 2022

I was very dissatisfied with my advisor, his lack of care, and my experience all together. More

by NAIMASCHLICHTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of his name
Jul 05, 2022 -

Claremont Toyota responded

We're very discouraged to see you were dissatisfied with your experience and would like the opportunity to learn more about where we fell short, as your feedback helps us improve as a dealership. Please contact us when you have a moment to discuss your experience further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 03, 2022

Salesmen need customer service training. 3 salesmen were so busy talking with each other they didn't even talk to me. I rated Bruce because I dealt with him in the past and really liked him More

by JERRI.UNISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Claremont Toyota responded

Jerri, While pleased to see you received 5-star service from Bruce, we're disappointed the same can't be said about your experience with other members of our team. Should you like to discuss your experience with our sales team, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 02, 2022

Great customer service. The staff was friendly and helpful. I didn’t have to wait long. More

by HOPE.PRAY.OIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Claremont Toyota responded

It's a pleasure to hear that we got you in and out as soon as possible! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 01, 2022

I have been a very long time customer. Services and 2 brand new cars off their lot! I typically refer, family and friends, however, after the service that was provided to me on 6/1/22, I’d More

by ASIASAL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin, Tony
Jul 05, 2022 -

Claremont Toyota responded

Providing accurate service is vital and it's discouraging that's not what you received. We appreciate you sharing this and we'll be addressing this with our service team and making sure something like this doesn't happen again. Should you like to discuss your experience in any greater detail, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Very friendly helpful kind very professional understanding humble talk you through the steps of your car More

by DAISYGARCIA802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Richard Lopez, Adrian Romero
Jul 01, 2022 -

Claremont Toyota responded

We are so happy to hear that you had an enjoyable visit! Thank you for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

The dealership adopted best practices, professionally driven without class rating, or bias. They're unique in service delivery, prompt and with precision. Original idea of "Good Product Good Thinking" bl More

by KESDJUCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prosper Umudu
Jul 01, 2022 -

Claremont Toyota responded

We love to hear that our team is working hard and our guests are leaving with a smile on their face. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 28, 2022

Love this dealership very helpful place. Did a great job on my car and answered all my questions More

by BARNESJASMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 28, 2022 -

Claremont Toyota responded

We take pride in providing 5-star service and we're happy to see you received just that. Thanks so much for stopping by and we look forward to continuing to help take care of all your vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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