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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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April 12, 2022

Very easy making my appointment. Drop off was also quick. This was my 2nd service since purchase May 2021. More

by AWGRUMPA41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Claremont Toyota responded

It gives us great pride knowing that you felt comfortable with our staff and that your service visits here were positive! We look forward to continuing to provide you with the service that you're looking for! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 12, 2022

Great hard working and super helpful people also Extremely friendly With excellent service satisfaction Claremont Toyota is the place for your services or for getting that perfect dream vehicle you’ More

by NPORTILLO9329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez
Apr 13, 2022 -

Claremont Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you so much for taking the time to leave this review and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2022

Hany helped me out with my car purchase. Extremely helpful and guided me to getting the best deal possible. Very accommodating. Highly recommend More

by KYLEWILLIAMPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Claremont Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2022

Excellent customer service. Knowledgeable staff members. Efficient technician. Professional pricing on all services. Hat’s off for Claremont Toyota. More

by TYRONEHOLIFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your service experience! We hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2022

Great customer service and willing to negotiate on a vehicle in high demand for the times. More

by COX.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Scott-Woolford , Prosper Umudu
Apr 12, 2022 -

Claremont Toyota responded

It's a pleasure to hear that you enjoyed your recent experience here with us! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2022

All staff are very courteous. Mr Tarin thoroughly explained the service needs of my vehicle very professionally. More

by SHS_PHYSICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Tarin
Apr 12, 2022 -

Claremont Toyota responded

We are so happy to see that our team went the extra mile to get your car back to running like new! Hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2022

Didn't call about my service. I called 3 times, then showed up after work. A male friend asked why didn't service clean my battery terminals, as a courtesy? I have had better expe More

by DE_ANNALEFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ozzy
Apr 12, 2022 -

Claremont Toyota responded

We're disappointed you're not completely satisfied with your recent service experience. We take pride in providing 5-star service at each visit and it's clear that's not what you received. We'd like to learn more about where we fell short, so we can address this properly with our team. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2022

worst experience ever. it took 4 hours for a maintenance with an appointment it usually just takes 2 hours but 4?! and the advisor lady that assisted me never came back to More

by ROZZMALLARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Claremont Toyota responded

We're very disappointed to see you were inconvenienced like this. Providing prompt and quality service is vital and your services should have been completed in a much more timely manner. We'll be using this as a learning opportunity and working hard to get our valued customers in and out faster. Should you like to discuss your visit further, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2022

Very professional customer service I love how quickly they service my vehicle. I always bring my vehicle to claremont Toyota for all my automotive needs. More

by LEO_HDLG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Claremont Toyota responded

We love having you as a valued customer and we look forward to working with you for many more years to come! Thank you very much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2022

FIRST TIME EVER AT YOUR DEALERSHIP FOR SERVICE AND WE LIKED IT. WE WILL RETURN FOR MORE! More

by TULSI.SAVANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HUMBERT GONZALEZ
Apr 11, 2022 -

Claremont Toyota responded

It's a pleasure to hear that you enjoyed your first service visit! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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