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Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews

3,071 Reviews of Claremont Toyota - Service Center

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February 22, 2022

Oscar was great, he is genuine with his recommendations and very patient. I will return to him for my service needs every time. More

by R_SANCHEZ_60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

Most of the time they offer coupons that dont really apply. Majority is just getting a oil change which offers a coupon but only for conventional oil. There’s more brand new cars than there are cars tha More

by DTOFIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 625-1500 when you have a chance. Thank you, and we look forward to hearing from you.

February 22, 2022

I had a good explanation by Oscar about issues with my car, but I do wish that appt. service wouldn't take as long a wait-time. More

by DAVEMATSUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2022

I had a appointment for the 5,000 mile service, and waited for 3 hours. I noticed that they didn’t do the tire rotation and had to return back the following week. More

by LILA.ARELLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia
Feb 21, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 625-1500 when you have a chance. Thank you, and we look forward to hearing from you.

February 19, 2022

Candace huffington was the most professional service tech. Five star from Candace Thank you for assistance More

by E70ROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Huffington
Feb 21, 2022 -

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2022

I like the service, they took like 3 hours for my service but they send me to home More

by ELVILLEGAS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Claremont Toyota responded

Hi, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2022

They are lazy and don’t fix your cars the right way never going there again to fix my car More

by CHRISTIANBERNAL054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 625-1500. We look forward to hearing from you.

February 18, 2022

Luis. Garcia is great ! I love the services , and the amazing work done to my car More

by JOANNAMICHELLE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Garcia
Feb 21, 2022 -

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2022

Great service! These guys and girls are so nice and really know what they are talking about. They are fair and explain what needs to be done and what can wait! More

by HEFLEYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 17, 2022 -

Claremont Toyota responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 17, 2022

When I arrived at the dealership the crew was ready for us to go ready in you get ready to get my car repaired the service rep was great the service was great More

by RICK58187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep David Loomis
Feb 17, 2022 -

Claremont Toyota responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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