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Claremont Toyota - Service Center

Claremont, CA

4.4
2,570 Reviews
Call Service Center (909) 542-1828

2,570 Reviews of Claremont Toyota - Service Center

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June 06, 2024

Estoy muy contenta con mi carro y me gusta la atencion q Dan cuando boy a un service de rutina More

by CARMENGUTIERREZ.CG72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Claremont Toyota responded

Hola CARMENGUTIERREZ.CG72, gracias por compartir tu experiencia positiva con nosotros! Nos encanta saber que está satisfecho con su automóvil y el servicio que recibió durante su visita de rutina. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

My service advisor Phil is very knowledgeable and trustworthy. I been coming over 3 years and rate him 5 stars ⭐️ every visit. More

by HOWARDRTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Service department
Report | Print
Jun 07, 2024 -

Claremont Toyota responded

HOWARDRTK, thank you for your kind words about Phil! We are thrilled to hear about your positive experiences with him over the past 3 years. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

I feel Kevin could have communicated better with me regarding waiting time and what was found if anything with the service call. Thank you. More

by LAURACLI678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Claremont Toyota responded

Hi LAURACLI678, thank you for sharing your feedback. We appreciate your input and will definitely take your comments into consideration to improve our communication process moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Thank you again for your review! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

Great customer service and work. Was also able to use a rental due to the nature of the work that needed to be done (it required a few days and I needed a car for work, childcare pic More

by Prisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Claremont Toyota responded

Prisla, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that our team was able to accommodate your needs with a rental car. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

I want to point out that Joseph Cozart is amazing sales person. He made us feel comfortable and never pressured us. He answered all our questions with impressive professionalism. More

by ERIKAOCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cozart, 5 Stars ⭐️
Report | Print
Jun 10, 2024 -

Claremont Toyota responded

Hi Erika, thank you so much for sharing your positive experience with Joseph Cozart! We're thrilled to hear that he provided you with exceptional service and made you feel comfortable throughout the process. If you have any more questions, feel free to reach out. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

Olive is great. Service was performed in a very timely manner. I would highly recover to anyone needing their Toyota serviced. More

by CLIMBER95
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 07, 2024 -

Claremont Toyota responded

Hi CLIMBER95, thank you so much for the positive feedback! We're thrilled to hear that Olive provided you with great service in a timely manner. Recommendations mean a lot to us, so we truly appreciate you spreading the word. Let us know if you need anything else in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful 1
June 01, 2024

Phil Tarin is an amazing Service Advisor. He keeps us informed of the work and worked very hard to get work done by the end of the day. Phil is always great to work with. We always seek hi More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Report | Print
Jun 03, 2024 -

Claremont Toyota responded

Hi Bob, thank you for sharing your positive experience with Phil. We are thrilled to hear that he provided excellent service and that you consistently seek him out. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 31, 2024

Muy buna atención en todo tipo de servicios personal muy amable estoy muy feliz con la atención que nos an brindado More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Claremont Toyota responded

Hola AZUCENAGARCIAG88, nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo. Brindar un excelente servicio y crear un ambiente amigable para nuestros clientes es siempre nuestra principal prioridad. Gracias por tomarse el tiempo para compartir sus comentarios! Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 30, 2024

Never tried to upsell repairs or service that was not needed. I trust my service advisor Scott to do what needs to be done at a fair price and when promised. More

by GCREIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Report | Print
May 31, 2024 -

Claremont Toyota responded

GCREIMAN, thank you for sharing your positive experience with us! We're thrilled to hear that you trust our service advisor Scott and that you found our pricing fair. We always strive to provide honest and reliable service to our customers. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 29, 2024

SERVICE ON TIME RELIABLE PEOPLE CAREFULL GOOD ATTNETION FASTEST SERVICE GOOD SERVICE FRIENDLY PERSSONEL PERFECT More

by CEROBLES61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

Hi CEROBLES61, thank you so much for the fantastic review! We are thrilled to hear that you had such a positive experience with our team. Providing reliable and fast service, along with excellent attention to detail, is always our goal. We appreciate your kind words and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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