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Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews

3,071 Reviews of Claremont Toyota - Service Center

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March 22, 2024

Danny was amazing. Didn't have an appointment but they took care of me and the service was excellent and quick. Definitely going back. More

by OASANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 25, 2024 -

Claremont Toyota responded

Hi OASANCHEZ, thank you so much for sharing your feedback with us! We're thrilled to hear that Danny provided you with excellent and quick service. We can't wait to welcome you back again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 21, 2024

Scott Zalibra was a terrible advisor. He checked off tire rotation in my service book but the paperwork I got does not indicate it was done. I need the tires rotated for my warranty on m More

by KIKU1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra, service advisor
Mar 22, 2024 -

Claremont Toyota responded

We're very discouraged to read about your experience with a member of our service team. You should be receiving 5-star service from everyone here and we will be sure to address this properly. Please contact us at your convenience so we can confirm that a tire rotation was in fact completed and we can provide you with the correct paperwork. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 20, 2024

Great service and great communication from the staff. Very friendly and very knowledgeable everyone there. More

by GERARDO_GARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Mar 21, 2024 -

Claremont Toyota responded

Hi Gerardo, thank you for the kind words! We're thrilled to hear you had a great experience with our staff. We always strive to provide top-notch service to our customers. If you ever need anything else, don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 19, 2024

This dealership has given excellent, professional and cordial service with every interaction I have had with them. I only wish I didn’t live over an hour away! More

by PMFITZPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Claremont Toyota responded

Thank you for your kind words, PMFITZPAT! We're thrilled to hear about your positive experiences with our dealership. We appreciate your feedback and hope to continue providing exceptional service! We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 18, 2024

I appreciated everyone’s friendly manner and professionalism, and the fact that they understood the importance of me getting to my appointment that afternoon. More

by LORIWG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Mar 19, 2024 -

Claremont Toyota responded

Hi Lori, thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Ensuring our customers' needs are met is always a top priority for us. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

Being forced to write a review detracts from the experience. Being forced to write a review detracts from the experience More

by RMOORE1230
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Claremont Toyota responded

Hi RMOORE1230, thank you for taking the time to leave a review. We appreciate your feedback and will take it into consideration as we strive to improve our customer experience. Please feel free to reach out if you have any further comments or concerns. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

Very impressive organization. Service performed quick and great quality workmanship. Freindly staff and Steve Saad YSLAB went out of his way to make things happen. More

by TOM@CELTICCLASSICPOOLS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigoberto Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Claremont Toyota responded

Tom, thank you for taking the time to share your experience with us. We are thrilled to hear that you found our service quick and our staff friendly. We will be sure to pass along your praise to Steve. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

Staff were very knowledgeable, helpful, and friendly! Would recommend this dealer to those who want great service! More

by BGQUIROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abismael Jaime Sanch Jaime Sanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Claremont Toyota responded

Hi BGQUIROZ, we're thrilled to hear about your positive experience with our staff! Thank you for recommending us to others who are looking for great service. We hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

My experience is always great! Whenever I take my car for service. I will recommend this service center. More

by DEOTINA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Claremont Toyota responded

Thank you for recommending our service center! We're thrilled to hear that your experiences have been consistently great. If there's anything else we can do to make your visits even better, please don't hesitate to let us know. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

Oscar was terrific with showing me exactly where I needed to go to have my car serviced and the crew was very helpful More

by SHARON713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Claremont Toyota responded

Sharon, we're thrilled to hear about your positive experience with Oscar and our team! Providing excellent service and guidance is always our top priority. Thank you for taking the time to share your feedback. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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