
Clark-Knapp Honda
Pharr, TX
Filter Reviews by Keyword
By Type
Showing 1,604 reviews
Very attentive and friendly staff. Great product and presentation. Speedy process will go back again! Great product and presentation. Speedy process will go back again! More
We like going to Clark Knapp Honda Pharr because we are always greeted and treated fair. Everyone Is super helpful and knowledgeable. Jacob has been our salesman twice, he’s very nice and considerate of wh always greeted and treated fair. Everyone Is super helpful and knowledgeable. Jacob has been our salesman twice, he’s very nice and considerate of what we need and he’s not pushy. He takes the time to show you the features of the vehicle you’re purchasing and always makes himself available. David was our finance guy and he’s super chill and understanding of what we’re looking for as far as budget. He’s patient and takes the time to explain all the numbers. Armando is from the service dept and that man is super duper nice and quick. More
Armando is the best! !! Accomodating and very professional. He's the major reason i still own a Honda. I know they have one of the best Service if not the best. !! Accomodating and very professional. He's the major reason i still own a Honda. I know they have one of the best Service if not the best. More
It’s conveniently located , staff is polite , efficient and knowledgeable. Car selection is awesome. Definitely recommended to family and friends. and knowledgeable. Car selection is awesome. Definitely recommended to family and friends. More
It was such a good experience getting my car serviced at Clark Knapp Honda. Very friendly employees. Clark Knapp Honda. Very friendly employees. More
After months of looking for the right vehicle my wife finally found a car. As her scout I searched for colors and equipment non negotiables etc. ext. Sales ladies are better the men sales people. But we finally found a car. As her scout I searched for colors and equipment non negotiables etc. ext. Sales ladies are better the men sales people. But we had a good experience so yeah More
My mom went in because she was told her vehicle's battery could be changed and her insurance covered it. When she went, it turns out everything she was told was a lie. The insurance she has did not cover the could be changed and her insurance covered it. When she went, it turns out everything she was told was a lie. The insurance she has did not cover the new battery and these people got her hopes up. We are not satisfied with the service because she was given false information. The agency was still able to get her a new battery, but we did not appreciate her getting lied to and getting her excited about services she supposedly qualified for when she didn't. She was already going through a rough time with her vehicle giving her issues, which caused a lot of problems. She didn't need to get lied to as well. Rude. Look, if you can offer a service, that's fantastic. But don't say it with so much confidence that you end up looking like a fool when your information is wrong and your customer is understandably upset. That's not cool. More
Finance department needs proper customer service skills. Mr. Tostado was rude and confrontational. I could not ask for clarification without getting a harsh and defensive response. Will never deal with him Mr. Tostado was rude and confrontational. I could not ask for clarification without getting a harsh and defensive response. Will never deal with him again, he is the reason that I would rather travel to another Honda dealership than to purchase a vehicle at this location in the future. Jacob Molina could be more proactive in providing service. I am constantly having to reach out to him to get a response on something that I’ve asked for previously. I only sought him out because I would rather deal with him even with bad service than with another salesperson. Love my vehicle but honestly regret leasing it at this location. More
Good environment and nice people working there. I got the car I wanted and was taken care of pretty quick I got the car I wanted and was taken care of pretty quick More
Jacob, Diego, David and John were very professional and patient with our vehicle purchase the way it should be. Great Service!! patient with our vehicle purchase the way it should be. Great Service!! More