
Clark-Knapp Honda
Pharr, TX
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I waited 3 hours in a cold waiting area for service of the faulty brakes on my 2024 Honda passport. I was basically told I was the cause of the faulty brakes and they wouldn't make the needed repairs und the faulty brakes on my 2024 Honda passport. I was basically told I was the cause of the faulty brakes and they wouldn't make the needed repairs under warranty.. More
Christian was able to help me out, everything was great. 10/10 highly recommend, will go back to him in the future 10/10 highly recommend, will go back to him in the future More
I'm so sick of dealerships treating you as if they were doing you a favor. I had an appointment for service and I interacted with 4 people, only 1 out of 4 was actually nice to me. Since I got off the car doing you a favor. I had an appointment for service and I interacted with 4 people, only 1 out of 4 was actually nice to me. Since I got off the car the guy got upset at me because I wanted to do "too many things" for maintenance. I guess doing tire rotation and oil change is too much of an issue. When it was time to pick up my car, turns out they had ignored some of my requests and weren't done. I had to take care of it myself. I just don't understand why I'm paying so much for these services each month if I'm going to be treated like this. More
Excellent service, Armando Reyes provided great suggestions for my vehicle service. He took time to check if the recall parts for My HRV were available on the same day I went for an oil change. Tha suggestions for my vehicle service. He took time to check if the recall parts for My HRV were available on the same day I went for an oil change. Thank you. More
Armando Reyes was professional and explained everything. He got me out of there before 4pm He got me out of there before 4pm More
I was pleasantly surprised that two recalls were taken care of when I was scheduled for one. This saved me another trip to Pharr. care of when I was scheduled for one. This saved me another trip to Pharr. More
Very efficient and friendly. Customer service is always great. Joe was very helpful in the maintenance dept. I took my car for pil change. Customer service is always great. Joe was very helpful in the maintenance dept. I took my car for pil change. More
Jesus has been my salesperson for years now. He is always very honest and very straightforward. I don’t like to waste my time and I appreciate he respects that. He is knowledgeable and is always He is always very honest and very straightforward. I don’t like to waste my time and I appreciate he respects that. He is knowledgeable and is always willing to help. More
I took my vehicle for an oil change, but they were able to take care of two recalls at the same time. to take care of two recalls at the same time. More
Chris is the Best, I would definitely recommend him. I had the best experience and everyone was helpful and nice.. Chris was able to get me the vehicle I wanted a 2025 CR-V Sport -L and the price I wan I had the best experience and everyone was helpful and nice.. Chris was able to get me the vehicle I wanted a 2025 CR-V Sport -L and the price I wanted and he even delivered the vehicle to me in Freer. If you ever need a vehicle just give Chris a call he will do everything he can to get you into the vehicle you want and you will not be disappointed.. More