
Clark-Knapp Honda
Pharr, TX
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10am scheduled appointment lasted 3 hours 45minutes! ! Supposedly, it was the technician's fault, not staying on task. I did not appreciate the amount of time I waited. I was given an excuse/reason of ! Supposedly, it was the technician's fault, not staying on task. I did not appreciate the amount of time I waited. I was given an excuse/reason of delay and was then told the work would begin on vehicle. I set my clock timer on and one hour and four minutes later still nothing. A "higher up" employee came out and offered some excuse, too, as to the delay of service. I finally checked/paid out. Not even sure if the request for my oil change took place because the indicator wasn't reset to "100 %". I now need to make a phone call to dealership because I was charged for this service. Anyhoo, I'm disappointed with service, this type of service had not happened before. More
Worked with Jason in the certified used sales and he was great. Asked the right questions to help us get what we needed and totally happy with our purchase. Great follow through as well to make sure that we great. Asked the right questions to help us get what we needed and totally happy with our purchase. Great follow through as well to make sure that we were well taken care of. More
Best salesman ever deserves a raise consider doing more business with them in the future because of him business with them in the future because of him More
Worked with Jacob Molina for my 2025 Honda Pilot Trailsport. Excellent customer service and helping us the best he could Trailsport. Excellent customer service and helping us the best he could More
We had a very interesting time at Clark-Knapp Honda & bought a very nice looking Honda at a very good price. The salesman was very nice & explained the car & it's workings. Very helpful & got the paperwo bought a very nice looking Honda at a very good price. The salesman was very nice & explained the car & it's workings. Very helpful & got the paperwork all taken care of in record time & will get the car Monday when it is all checked out & ready to be my car to drive. I am gladly waiting. I don't remember the salesman's name, but he was very good. More
My service advisor was phenomenal. She went above and beyond on my vehicles feedback and recomendation. She went above and beyond on my vehicles feedback and recomendation. More
Always very easy working with this dealership! Chris was very helpful and helps make the process very smooth! Chris was very helpful and helps make the process very smooth! More
As a first time buyer, Jesus helped a lot, Before he ran my credit he did let me know it will affect a bit, others don’t do that. He was very helpful in showing me what features the car has, explaining ever my credit he did let me know it will affect a bit, others don’t do that. He was very helpful in showing me what features the car has, explaining everything to me from the start to the end. In the future I would for sure recommend him to family, friends and coworkers. More
We add a excellent service. Anna was wonderfull.We will recomand this place to my friends Anna was wonderfull.We will recomand this place to my friends More
Corbin is the second-best car salesman I've ever had the pleasure of dealing with. Mr. Israel Silva is the best. You at Honda are very fortunate to have both on your team. We are very happy with how we w pleasure of dealing with. Mr. Israel Silva is the best. You at Honda are very fortunate to have both on your team. We are very happy with how we were treated. This is the 4th vehicle I and my husband have purchased from Clark over the years. thanks again. More