
Clark-Knapp Honda
Pharr, TX
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While our hybrid is waiting to be diagnosed for problem, Clark Knapp has been very good at staying in touch. In addition now after two weeks of waiting, we’ve gotten a loaner car which has been a big help. Clark Knapp has been very good at staying in touch. In addition now after two weeks of waiting, we’ve gotten a loaner car which has been a big help. Everyone has been very nice, thanks, Roxanne and Marisella. More
Gave a 4 * because I had to wait and no one was at the counter, due to all the employees being in a meeting. Suggestion when having been told to go inside to counter at least have one person to greet cus counter, due to all the employees being in a meeting. Suggestion when having been told to go inside to counter at least have one person to greet customers with appointment. More
Great customer service Susan Rosalez was very nice and helpful. We will be going back for all of our future services. helpful. We will be going back for all of our future services. More
Service is great, we were seen on time, and were kept informed as to time expected to complete the job. Actually it took less time than expected. informed as to time expected to complete the job. Actually it took less time than expected. More
Many Many thanks to Marcial Rodriguez and your shuttle crew for the attention to my needs. Marcial of the service department reduced my anxiety immediately in his efforts to take care of my problem. Forev crew for the attention to my needs. Marcial of the service department reduced my anxiety immediately in his efforts to take care of my problem. Forever grateful. Five stars to all. More
Although it took a while to fix, he was very attentive and helpful to help solve the problem! and helpful to help solve the problem! More
Great experience dealing with Iram and the Clark Knapp staff. Not pushy and very informative. Appreciate them very much! staff. Not pushy and very informative. Appreciate them very much! More
We keep coming back to Clark Knapp since 2014 and Mr. Christian Hernandez just made sure we continue doing that. Absolutely professional and courteous service, keeping their customer’s needs their number Christian Hernandez just made sure we continue doing that. Absolutely professional and courteous service, keeping their customer’s needs their number one priority, and not just trying to sell of cars. I have at times gone to other Honda dealerships in different cities of Texas, looking for the car I wanted, only to return to Clark Knapp and preferred to wait but be served by them. At Clark Knapp you become part of the Honda family and are not just another customer. More
Susan was very helpful[ and explained the services that were going to be done to the car. were going to be done to the car. More
Great prompt service and very attentive staff. I like that they showed my prices upfront and didn’t hide numbers. I like that they showed my prices upfront and didn’t hide numbers. More