Clark-Knapp Honda - Service Center
Mc Allen, TX
719 Reviews of Clark-Knapp Honda - Service Center
Showed up to honda and a line of 5 cars was already formed. Once the service door was opening a gentleman was directing cars left and right. I was sent to the right of the service department. The two w formed. Once the service door was opening a gentleman was directing cars left and right. I was sent to the right of the service department. The two works started going down the line asking for info. For some reason or another I was skipped. I kindly asked the worker why were they skipping me and he said that the line I was in was for oil change nothing doing with service like a broken light etc... he said I had to go inside.. I was like but you could atleast ask me what I'm here for instead of letting me sit here waiting.. I was the 6th car there and I ended up being the 12th person being helped all because the workers are helpful.. no sign to let customers know where to go.. very disappointed.. this is my second lease at honda but never again.. so quick to see u a car but not for service.. never answers the phone More
The lady in the service department was extremely helpful. She was very professional, approachable and knowledgeable and the only one that came to help me meanwhile the other two male service department men w She was very professional, approachable and knowledgeable and the only one that came to help me meanwhile the other two male service department men were pretending not to see me. More
Great customer service, they explained the services needed and what was recommended. Vehicle was ready as scheduled. needed and what was recommended. Vehicle was ready as scheduled. More
Great Customer Service. Great communication Susan very helpful and explained everything. Thank you very much Great communication Susan very helpful and explained everything. Thank you very much More
Great job . Performed on time. Works seems to be quality. Friendly service. Kept informed of the service Performed on time. Works seems to be quality. Friendly service. Kept informed of the service More
Armando was great! Attentive to my visit and true professional! Five star rating for sure! Attentive to my visit and true professional! Five star rating for sure! More
Quick service. In and out. Excellent attitude from the team. Love this place. Honda loyal fan. In and out. Excellent attitude from the team. Love this place. Honda loyal fan. More
Good service great people like the car wash after vechile is done plus it’s close by is done plus it’s close by More
Good customer service, reasonable turnaround time. Will return, soon for further services due to the service report Will return, soon for further services due to the service report More
Great customer service, very short wait time for the oil change, and provided me with detailed report of what was checked change, and provided me with detailed report of what was checked More