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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,532 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,532 reviews

February 01, 2024

Promised and did not deliver my personal testing of ventilated seating in new Bolt on the lot. Wasted trip. More

by conanb1
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 01, 2024

Lloyd made it an easy process and went above and beyond to work with us. More

by crystalstanley1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago was great!, Lloyd Charpentier
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

The staff was very friendly and got me in and out quickly. Very good experience More

by erin.b.garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 01, 2024

Completed inspection and paperwork required for my automobile registration renewal within their estimated time of 45 minutes. More

by ajb537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Alexandri
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Overall good experience with my salesman Lloyd. He was very patient and addressed all my questions. More

by Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Charpentier
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Barton, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Excellent service, got my vehicle taken care of promptly, easy to schedule maintenance on my vehicle More

by kbatchelor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I had very short waiting time and Jeff was very helpful. I also appreciated that the car went through the car wash. More

by Jacs420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We look forward to your next visit! Take care!

January 31, 2024

My request wasn’t listened to or performed I specifically asked for all my issues to be addressed and they weren’t also I truly feel like and procedure was done on my car that didn’t need to be done from my More

by terrickcoolcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 31, 2024

My advisor Jeff Russie did an excellent job on checking me in. The work performed was excellent. More

by rj210012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

January 31, 2024

Great customer service. Sal took care of all our needs and made sure to give us a quality experience. More

by bobbysanders0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sadrulula
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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