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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
5,354 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 5,354 reviews

January 04, 2026

Service center can work on communication. It was impossible to reach my advisor without driving into the center. He doesn’t really respond to texts or calls or voicemails. If I’m spending tho More

by Anonymous123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John smith
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Jan 05, 2026 -

Classic Chevrolet Sugar Land responded

We would like the opportunity to make this up to you. Please contact our manager at (281) 900-4171 so we can make your experience a positive one.

January 03, 2026

Isabel is great ! She helps me Out with my vehicles in service ! Very friendly ! Recommend More

by numberonestripe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Jan 05, 2026 -

Classic Chevrolet Sugar Land responded

Thank you for your recommendation! We’re happy to hear that Isabel provides friendly and helpful service and takes great care of your vehicles. We truly appreciate your support and look forward to assisting you again!

January 02, 2026

By far the best customer service. Chris had my car in and out very quickly and efficiently. More

by bebarioja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at Service 5 stars
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Jan 05, 2026 -

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

January 02, 2026

Working with Dillon was easy. Discussed my goals and got the deal done. Finance was fine. More

by koleary0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon - Sales
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Jan 05, 2026 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback! We’re glad to hear Dillon made the process easy and helped get your deal done smoothly. We appreciate you choosing Classic and hope you enjoy your vehicle.

January 01, 2026

Great service and communication from Gilbert! Got my car back in a timely manner no issues More

by chadwikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
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Jan 03, 2026 -

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Chevrolet Sugar Land!

January 01, 2026

I purchased our brand new 2024 Chevy Traverse last year. It has given us so many issues - pretty disappointing. Service department has been good to us. We probably will never buy another Chevy though. More

by shannonibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
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Jan 03, 2026 -

Classic Chevrolet Sugar Land responded

We do hope we can be of assistance in the future. Take care!

January 01, 2026

Took care of me quickly even though I mistakenly made appointment at different venue. Work done efficiently with no charge More

by firstalto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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Jan 03, 2026 -

Classic Chevrolet Sugar Land responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2025

I’ve been to several Chevy dealers, but Classic Elite Sugar Land stands out by far. The staff treats you like a person, not a problem. Huge thanks to Irineo Sanchez for great communication and an EV rent More

by jusnguyen528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez, EV techs
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Jan 02, 2026 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Come see us for any future needs or questions.

December 31, 2025

Quick, easy process. ....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!! More

by johna8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rafael. Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 31, 2025

Easy to get the appointment. Waiting room tacky and worn very disappointing for a dealer of this size. More

by ameier1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanchez
Report | Print
Jan 02, 2026 -

Classic Chevrolet Sugar Land responded

Ameier1103, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (281) 491-9000 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

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