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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,537 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,537 reviews

August 14, 2023

Pretty bad. I worked with Gordon. Was told if I was there by 5:45 they would be able to take my car as a walkin. I arrived at 5:40 after a 40 minute drive to More

by tahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon
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Aug 18, 2023 -

Classic Chevrolet Sugar Land responded

Tahoe, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 13, 2023

very fast service, went in and out within 30 min. very professional service advisor. definitely will recommend this service department More

by andres-f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 13, 2023

People and service were great. Communication was perfect. Only complaint would be that it could have been a bit faster for just having an oil change completed. More

by Cb
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanchez
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2023

They do need to watch what they touch the autos with. There is large scratch left on the driver's door. More

by uranus427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

August 12, 2023

Michael guerro was great and informative thank you and wish the best for him thanks again More

by tdavidson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Erik Lazo in the service center is GREAT! He has helped me with all my service needs from day one. I always know my car will be taken care of. Thank you More

by mermaidjrj
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lazo
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 12, 2023

This is a wonderful place to purchase a vehicle. This is my 3rd truck from them. They have wonderful customer service and are very helpful. Fabrizio was an amazing partner in the purchase of my new More

by marie.amaya89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabrizio
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Thank you again for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

August 12, 2023

Absolutely marvelous and such a great experience, unlike any other. Ty did a super job! More

by roberttownsend752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Classic worked with my schedule to show me the truck I was interested in. Danny was friendly and took the time to explain the features of the vehicle, More

by helms.andy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Arzehgar
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Austin Jolley and Kristin Anderson were very professional, helpful and courteous. I love my suburban high country. More

by bkay999
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Didnt work with anyone else
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Aug 16, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

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