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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
5,093 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 5,093 reviews

August 30, 2023

Fast, efficient service. Drew also checked out some other issues for me while I was there. More

by bruceg999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

I had issues making the appointment online. After finally getting it done I didn’t hear anything back until the day of the appointment. When I arrived they had the appointment on the books and More

by jmartin5042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

Martin, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are very happy to have provided you with such a positive experience! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 491-9000 so we can discuss your experience further. We look forward to hearing from you.

August 29, 2023

Axel S. was able to find the perfect truck for us. He was very proffesional and informative on all the features of the vehicle. We really enjoyed our experie More

by Brian Corona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Solis, Arturo Salayandia
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Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

Brian, thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

Best experience ever had at a dealership michael jackson was a great salesman and art in finance was also great will recommend the dealership and mj and art to anyone More

by Colton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson in sales a 10 art in finance a 10
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Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

Colton, thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

Enjoyed our experience mj was great to work with and art in finance was very helpful 👍 More

by Colton
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson in sales a 10 art in finance a 10
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Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

In the service department they did not want to change the oil on my truck. The guy who was supposed to help us was very rude and had no manners. Will never go back to this location. More

by lorena_trevino1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

August 28, 2023

John smith is an exception service advisor who always ensured the the need of my vehicle are always met More

by tturner2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Good service. Staff was very nice. Work was done well. Would return for additional service. More

by ed54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Had truck for 2 weeks, work not completed as stated, poor service. .bringing truck back. More

by jeanina perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik lazo we always work with is kind and professional, shop ppl not doing their job.
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Aug 31, 2023 -

Classic Chevrolet Sugar Land responded

Jeanina, we regret to hear that you had this experience with us. Please reach out to us at (281) 491-9000 when you can so we can address this situation directly. Thank you and have a great day.

August 28, 2023

Service and Service Manager was good. Service time waiting was minimal. Overall good job with everything. More

by kenneth.kovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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