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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
1,914 Reviews

1,914 Reviews of Classic Elite Sugar Land - Service Center

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May 13, 2024

Everyone was attentive, professional and efficient. A 2 hour wait ended up being less than hour! More

by CBerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I just want to thank everyone at the mechanic shop for such a great service. More

by nickh788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Eric, Rick, and Melissa took care of everything, keeping me informed every step of the way. Figuring out what was wrong and getting it repaired in a reasonable amount of time. The shuttle service is awesome More

by Basshog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service was very good as usual, but the cost has gone up way too much. More

by w.h.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Awesome,great, superb. I would take my car back to the dealership for further repairs if needed More

by sherylflouisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 10, 2024

From making the appointment to rolling out the door, the whole experience was easy! Chris makes thing super easy and seamless for me. More

by thesackettfamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
May 10, 2024

Chris was great to work with. Made everything super easy and listened to my specific needs. Made the appointment with Melissa who was super helpful, my first time at Classic servi More

by robdobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Melissa
May 10, 2024

They were great, service was quick and the staff was amazing and very detailed and helpful More

by jwsmith.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 10, 2024

I service Rep John is AWESOME! My car started having problems this morning. I drove in with no appointment and John got me in. My car was ready before I got off at 5pm. Thanks Cl More

by Brenda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 10, 2024

Service experience was excellent as always. Carlos greeted me and got my vehicle checked in within minutes of arrival. He constantly updated me on Service progress as well as informing me of ad More

by Jackson
Recommend Dealer
Yes
Employees Worked With
Carlos