
Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Clay Subaru sales Jackie and I agreed on a price via email Friday 6/13/25, discussed insurance and RMV registration process in preparation for Monday (6/16/25) appointment to finalize and pickup vehicle email Friday 6/13/25, discussed insurance and RMV registration process in preparation for Monday (6/16/25) appointment to finalize and pickup vehicle. I confirmed the appointment Monday morning via email. Upon arrival, she tells me they sold the vehicle that morning for more money than what we discussed but they have more expensive vehicles for sale. Classic bait and switch. Yes, they still had the agreed vehicle in the back lot. She never asked for deposit. We came in with bank check in hand and insurance work prepared. Who deals this way? Agrees (via email) on price then sells to a higher bidder ? Jackie says "this is the nature of the beast." What kind of dealer or beast is this? More
Everyone was welcoming, kept me informed, and finished caring for my car quickly and well. Thank you. caring for my car quickly and well. Thank you. More
Clay Subaru made my experience easy and non-stressful to purchase my new. My salesman,general manager along with the finance manager were professional and honest. Clay Subaru helped me to purchase my dream purchase my new. My salesman,general manager along with the finance manager were professional and honest. Clay Subaru helped me to purchase my dream vehicle. More
Transparency Courtesy Clear Communications Full explanations Servicing will be at the dealer even though it isn’t close explanations Servicing will be at the dealer even though it isn’t close More
The attention to the customer, explanation of the vehicle features, and the vehicle test drive with good advice. features, and the vehicle test drive with good advice. More
Olivia is very friendly and professional. Very impressed with her. Took care of everything for me. Service was outstanding at Clay Subaru. Thanks Olivia and Clay for professional friendly ser Very impressed with her. Took care of everything for me. Service was outstanding at Clay Subaru. Thanks Olivia and Clay for professional friendly service on my 2024 Subaru outback!! Will buy my next Subaru from Clay. Thanks again Steve More
Great experience at the dealership purchasing two different cars in our extended family. Matt LiDonni was awesome to work with and made my mom feel comfortable in her new car. Thank you, Matt, for al different cars in our extended family. Matt LiDonni was awesome to work with and made my mom feel comfortable in her new car. Thank you, Matt, for all your help last few weeks. More
I was well received by customer service, she was thorough in services I sought & efficient. in services I sought & efficient. More
The service I received was thorough and courteous and they went beyond the ordinary by washing and vacuuming my car. they went beyond the ordinary by washing and vacuuming my car. More
Great service as always! My problems with the car were resolved thoroughly and the staff was exceptional. My problems with the car were resolved thoroughly and the staff was exceptional. More