Clement Ford

Great Service I was greeted by professional friendly employees all of which had very welcoming smiles. Everyone was explained the service that was being done on my I was greeted by professional friendly employees all of which had very welcoming smiles. Everyone was explained the service that was being done on my car and an approximate time to be completed. It was a good experience. More

Kind Supportive This is my fourth vehicle purchased from Marshall Ford in the last 15 years. Every single time they have gone above my expectations, never pushed thei This is my fourth vehicle purchased from Marshall Ford in the last 15 years. Every single time they have gone above my expectations, never pushed their agenda, and had nothing by my interests in mind when seeking a vehicle. I’ve purchased new, used, and certified used vehicles and have always walked away without discontent. More

Rgular Service In and out in less than 30 minutes. You can't beat that! What a great job. It's why I continue to use Marshall Ford for my service needs. Howev In and out in less than 30 minutes. You can't beat that! What a great job. It's why I continue to use Marshall Ford for my service needs. Howevr when I try to do the review on the form supplied, it sucks! More

Oil change tire rotation Efficient and completed on time. Faster than previous times for same service. Pleasant surprise only took about 30 min. Justin was very attentive to Efficient and completed on time. Faster than previous times for same service. Pleasant surprise only took about 30 min. Justin was very attentive to my input and request to have fuses checked. More

Buying a new truck is always a major task and a major investment. When I got to the dealership I met Brad and he was extremely helpful. After a few visits I was abl is always a major task and a major investment. When I got to the dealership I met Brad and he was extremely helpful. After a few visits I was able to figure out what truck I was interested in brad never pressured me or made me feel uncomfortable. The rest of the paperwork process went as smooth as possible it does take pretty long to complete this process but went pretty well. The other people I talk to where very nice and informative More

Service experience Excellent body shop. Have had a few issues with the service department but overall it's better than other dealer. I must say with the exception of 1 i Excellent body shop. Have had a few issues with the service department but overall it's better than other dealer. I must say with the exception of 1 issue they did try to make up for it More

Quick service I have always had quick service. They take the time to point out any issue Or explain anything that will need attention in the future. I have always had quick service. They take the time to point out any issue Or explain anything that will need attention in the future. More

Honest and quick and very professional service! Tell you the truth, in the past I have been very untrusting of Dealer Service, I usually went to private service people and garages to get my service Tell you the truth, in the past I have been very untrusting of Dealer Service, I usually went to private service people and garages to get my service done. I was taken a few times on service , paying for things not needed or far too much. Marshall Ford is the first dealer I have gone to on all my service needs from the start and still going, and it has been a pleasant surprise for me to say the least, I feel that they have my interest and needs up front without any phony and pushy service. I can not say enough praise for the Service Managers and Tech Men that meet and follow through with the work, they are great. I'M sure that I'll deal and buy from this group in the future, and yes I do give them recommendations to my friends, keep up the good work.......... More

Ford us great Have done business with them for 25 years. ALWAYS great service. My current F 250 has over 2000,000 miles and they have helped keep it & me safe on t Have done business with them for 25 years. ALWAYS great service. My current F 250 has over 2000,000 miles and they have helped keep it & me safe on the road More

Warranty item replaces with minimal fuss My 2015 C-Max Energi needed its fuel filler neck replaced. The only minor disappointment was having to wait for the part to be delivered, but that's u My 2015 C-Max Energi needed its fuel filler neck replaced. The only minor disappointment was having to wait for the part to be delivered, but that's understandable with such a rare car. When the part arrived, I was phoned immediately, got it installed later that same day without delay, & was on my way earlier than expected. All at no cost, since my C-Max is still under warranty. I really like this car & am glad to hear there will be more Ford hybrid & plug-in models available in the near future. More