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Coastal Kia
Wilmington, NC
4,559 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,559 reviews
May 05, 2024
Thank you Coastal Kia! And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehic And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehicle needs and doesn't need. I also appreciate how clean and comfortable the service waiting area is. I love my Kia! 😊 More
by SD
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Cody was busy and Parker was the salesman that took care of me. Great job Parker of me. Great job Parker More
by james_denton2003
May 04, 2024
Bob was quick to let me know what the problem was and how he fixed it. he fixed it. More
by rohrerp
Employees Worked With
May 04, 2024
Both Brandon and the dealership were incredibly helpful and knowledgeable. I am pleased with my experience at coastal Kia! and knowledgeable. I am pleased with my experience at coastal Kia! More
by hessmadeline
May 03, 2024
Amazing Dealership! People were very patient with me and did not give up to give me my dream car. Will not let you leave without trying everything to get you what you wa People were very patient with me and did not give up to give me my dream car. Will not let you leave without trying everything to get you what you want. Love it here! More
by Deyleny G
Employees Worked With
May 03, 2024
People were friendly. The place was nice and clean. Service was relatively quick. Had free snacks. The place was nice and clean. Service was relatively quick. Had free snacks. More
by MICHAELMONTALBANO88
May 03, 2024
I have bought 3 cars from this dealership over the years so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he w so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he was great as usual! My car was ready earlier than expected, which was a plus. More
by CRYSTALD0
Employees Worked With
May 03, 2024
I have had a great experience with KIA since purchasing with them in 2023. I have bought 2 cars from them and everyone has always been friendly and communicative. with them in 2023. I have bought 2 cars from them and everyone has always been friendly and communicative. More
by jenniferknight2019
May 03, 2024
My service manager was a great communicator and answered my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have always spoken highly of the dealership, even when I was charged a $9000.00 premium over sticker price, but using the ruse of a surcharge of 3% to pay for a cost of doing business seems lame. The dealership is not Cracker Barrel and should not act like it is. Otherwise see you in 3 months. More
by RANDYWILBERT1876
Employees Worked With
May 03, 2024
Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More
by ARUS.ARAMYAN
