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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
6,007 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 6,007 reviews

August 19, 2026

Professional and courteous service. Good communication. Made notes about possible warranty issue. Got appointment quickly. More

by wlgordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team provided professional, courteous service and kept you well informed throughout your visit. We appreciate you choosing Coastal Kia!

August 18, 2026

Thank you for the thorough video and service. I was pleased with the efficiency and friendliness of everyone I encountered. More

by ginaingeneral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue
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Aug 19, 2026 -

Coastal Kia responded

We’re glad you enjoyed the vehicle review video and that our team provided friendly and efficient service. We truly appreciate you choosing Coastal Kia!

August 18, 2026

The Coastal Kia service department is the best! I've never had such friendly & attentive service from start to finish! Plus, my car was ready ahead of schedule! My service technician, Sam, kept me More

by tammyjeann68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re thrilled to hear Sam and our service team provided such a friendly, attentive, and pressure-free experience. We appreciate your trust in Coastal Kia and look forward to welcoming you back!

August 15, 2026

We were very pleased with our first experience with the Service Department at Coastal Kia. The waiting room was very comfortable and my husband and I were able to get a lot of work done while we waited for More

by rogerss@uncw.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Coastal Kia responded

Thank you for choosing Coastal Kia for your service needs! We’re so glad your first experience with our Service Department was a positive one and that you were comfortable while you waited. We appreciate your business and look forward to seeing you again!

August 15, 2026

They were very professional and polite! They answered all questions so I could understand everything they were talking about. More

by tia1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team was professional, helpful, and took the time to answer all of your questions. We truly appreciate your business!

August 15, 2026

Knowledgeable, responsive, friendly. Staff was quickly responsive to a problem with our payment and kept us aprised as to when the car we ordered would arrive. More

by sambrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassey
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Aug 19, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team was able to quickly resolve the payment issue and keep you updated throughout the process. We truly appreciate your business and hope you’re enjoying your new vehicle!

August 15, 2026

The team was super friendly. However, the did not fix the issue I had come in for regarding the rubbing of the windshield wiper. I didn't realize it was not corrected until after More

by jordan.finger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Coastal Kia responded

Mr. Finger, We have attempted to reach you so we can address this and would appreciate the opportunity to make it right. Please contact our service team at your convenience.

August 14, 2026

Excellent professional service provided! Service by Gary Nelson and Bob Tomlin was outstanding. Work performed on my Telluride was prompt, and I was impressed with the vehicle review video. More

by tysingerdavidr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re glad Gary and Bob provided outstanding service and that you enjoyed the vehicle review video. We appreciate you trusting Coastal Kia with your Telluride!

August 14, 2026

Received great service at the dealership. Completed the service my car needed under the warranty. Thanks! More

by nellsbells35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2026 -

Coastal Kia responded

We’re glad our team was able to take care of your warranty service and provide a great experience. We appreciate you choosing Coastal Kia!

August 14, 2026

Excellent service with quality team. I have brought our Telluride here for five years and the work is completed in time and is quality. More

by Rksnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2026 -

Coastal Kia responded

Thank you for your continued trust in Coastal Kia! We’re so glad our service team has consistently provided timely, quality care for your Telluride over the past five years. We truly appreciate your loyalty!

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