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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,943 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,943 reviews

July 09, 2026

I was very pleased with my car purchase. I would highly recommend Coastal Kia. Steve Kramer was a great salesman. More

by monica.1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

the service department at coastal kia is always professional, knowledgable and does a fantastic job. More

by PAULA.CLARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2026

Sam Weisman has been my service rep for years and always does an excellent job. More

by TONYFONTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to mention our Service Director Sam Weisman by name. We appreciate your loyalty to Sam and to Coastal Kia as well. Sam is a true ambassador for our customer service culture. We appreciate the five star rating and gracious comments. Please do not hesitate to reach out if you need us. Thanks again!

July 07, 2026

Excellent service every single time I go in for an oil change! Highly recommend Coastal KIA! More

by SRMARTIN8590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our Service Consultant Gary Nelson. Thank you for the high recommendations. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us.

July 06, 2026

Staff is consistently welcoming and makes the buying process easy. Very respectful of their customer's time. More

by Mark M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Coastal Kia responded

Thank you Mark! We appreciate the five star review and gracious compliments for our team. We love the feedback including, "staff is consistently welcoming and makes the buying process easy." Congratulations and enjoy! Please do not hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

July 06, 2026

They are wonderful to work with, both buying the car and the service department experience. More

by trinalove0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Coastal Kia responded

Thank you for the five star DealerRater review! We love the feedback including, "wonderful to work with, both buying the car and the service department experience." It was thoughtful of you to go online and rate your recent experience. Thank you for the high marks for Bob Tomlin and Riley Harlow. Please do not hesitate to reach out if you need us. We appreciate your loyalty.

July 05, 2026

Coastal Kia made us feel at home when we looked for a car. Both Aiden and Kelvin were very helpful in helping me make a final choice of car. They clearly explained everything, and worked with us to make More

by robertfun1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the review and compliments for Aiden and Kelvin. Congratulations and enjoy. Please do not hesitate to reach out if you need us. Thanks again!

July 04, 2026

It was a great experience overall. Adrian was great to work with and made the transaction smooth. More

by waltercarter912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Coastal Kia responded

Thank you for mentioning our Product Specialist Adrian Gannon by name. We appreciate the five star rating and gracious compliments. Congratulations form our entire Coastal Kia team!

July 02, 2026

Always knowledgeable and friendly. They keep on top of any and all recommended services. Very satisfied! More

by REIDHOWE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Coastal Kia responded

Thank you for the review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

July 01, 2026

The only area that needs more attention and time during sales process is more effort explaining all of the technology in the SORENTO. Having to go through the manual is really time consuming. More

by Jadvor08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Coastal Kia responded

Thank you for the five star review and helpful feedback! We would like for you to come back in when time permits. Our clients find it extremely helpful to return for a second visit to go over the technology again and have any questions answered. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy your new Sorento! We are here if you need anything.

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