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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,881 reviews

February 20, 2024

Clean and beautiful dealership. Very friendly staff. Shuttle service was an unexpected bonus. Good experience over all More

by SUZYQ0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "clean and beautiful dealership, very friendly staff..." It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

February 19, 2024

Awesome service without a doubt! Greeted at door, offered snacks and coffee! Salesmen are prompt and knowledgeable! More

by A3RDDEGREE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez, Jason Stone
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Feb 19, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for our team. We love the feedback including, "awesome service without a doubt! Salesmen are prompt and knowledgeable!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

February 18, 2024

Just an excellent experience overall at Coastal Kia! Jason did an excellent job with us and we left the lot with our new family car! We couldn’t of asked for a better experience! More

by bmarsha820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
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Feb 19, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for our Product Specialist Jason Dodd. Congratulations! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "we couldn't of asked for a better experience!" Enjoy! We are here if you need us.

February 17, 2024

We had a great experience at Coastal Kia. Bryce Miller made the process easy for us and ringing the gong was a hoot. More

by drewb28411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Miller, Uber Hernandez, Tyler Desmarest
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Feb 19, 2024 -

Coastal Kia responded

Congratulations! Thank you for the five star review and compliments for our Product Specialist Bryce Miller. We are thrilled to hear you found ringing the gong to be so much fun. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

February 17, 2024

Great clear communication and salesman very helpful wonderful experience overall Love the car thank you! More

by jimcerniglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
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Feb 19, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for our Product Specialist Kelvin Swinson. We love the feedback including, "great, clear communication and salesman was very helpful." We are thrilled to hear you have already fallen in love with your new car. Congratulations!

February 17, 2024

My wife and I were very satisfied with the service we received during our two visits to finalize our purchase of a Sorento. The salesman, Ever Quezada, was very helpful during the purchase process and ne More

by kenkeeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ever Quezada
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Feb 19, 2024 -

Coastal Kia responded

Thank you for the five star review and high recommendations for our Product Specialist Ever Quezada. Congratulations on the purchase of your new Kia Sorento! Please don't hesitate to reach out if you need anything.

February 17, 2024

Cody was extremely Helpful, knowledgeable, friendly, and accommodating. I would absolutely recommend him to anyone. More

by mydeeliciouslife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Coastal Kia responded

We sincerely appreciate the five star review. It was thoughtful of you to mention our Product Specialist Cody Hamilton by name. We love the feedback including, "Cody was extremely helpful, knowledgeable, friendly and accommodating." Congratulations and enjoy!

February 17, 2024

Great service and professional demeanor. I appreciate the breakdown of what to do.Thank you! More

by JNDNS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Feb 19, 2024 -

Coastal Kia responded

Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 16, 2024

Always the very best service. They came to my job and took my car, then when it wasn't finished in time for me to leave work, they came and picked me up. Not only did they pick More

by kristy.prokop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Coastal Kia responded

Wonderful news! We are thrilled to hear our team exceeded your expectations. Thank you for the five star review and compliments for our service staff. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

February 16, 2024

Jason Dodd is one of the most professional salesmen we’ve ever dealt with. His knowledge of the industry and ability to relate to people sets him apart from the rest. More

by Jmwreb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Jason Dodd
Report | Print
Feb 19, 2024 -

Coastal Kia responded

Wow! Thank you for the five star review and gracious compliments for our Product Specialist Jason Dodd. We are thrilled to hear he exceeded your expectations. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate it!

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