Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,859 reviews
June 17, 2021
Great Service Salesman Jarrod was great. so was Uber and Michael. Best service I have had there, everyone was so nice and helpful. Great temwork Michael. Best service I have had there, everyone was so nice and helpful. Great temwork More
by FTATUM0
Verified CustomerEmployees Worked With
Other Employees :
Uber Hernandez, Tyler Desmarest, Jarred Chandler
June 17, 2021
Very accommodating and great service. I was able to get my car serviced at the last minute so we had peace of mind for the summer road trips. my car serviced at the last minute so we had peace of mind for the summer road trips. More
by CHERYLSLEVINSON
Employees Worked With
Howard Ramsey
June 16, 2021
Waited two hour for new tires that was told had to pay for in advance to get free tire which lI never had to do at any other dealership car drive worse with tire will not be coming back for in advance to get free tire which lI never had to do at any other dealership car drive worse with tire will not be coming back More
by jamesgolfman23
Employees Worked With
June 16, 2021
Safety recall and 22,500-mile maintenance. Both were done the same day we had dropped off the car, even though they said it wouldn't be ready until our original appointment the next day! Sorry, I don't done the same day we had dropped off the car, even though they said it wouldn't be ready until our original appointment the next day! Sorry, I don't remember the service representative's name, but I'd rate him 5 stars. But since your system won't let me submit my review without rating a particular someone, I'll just pick one at random. More
by Satisfied1
June 15, 2021
Excellent service and workmanship. Courtesy van was extremely convenient and the driver was very professional and friendly. Overall experience was easy with caring staff. Thank you. extremely convenient and the driver was very professional and friendly. Overall experience was easy with caring staff. Thank you. More
by TERRI.BROCK
June 15, 2021
Professional and knowledgeable staff. Finished servicing my vehicle that day. Provided shuttle service to and from my home. Would definitely recommend this dealership to others!! my vehicle that day. Provided shuttle service to and from my home. Would definitely recommend this dealership to others!! More
by MANATEE_NC
Employees Worked With
June 15, 2021
Bob and the crew took good care of me. I had a problem where a cylinder misfire occurred on my way back to North Carolina from Maryland. It was Saturday morning at 11 AM and they took me right in and fix where a cylinder misfire occurred on my way back to North Carolina from Maryland. It was Saturday morning at 11 AM and they took me right in and fix me up and got me on my way. More
by BRENTSTONEY
June 14, 2021
Awesome experience from everyone at Coastal Kia. Worked with Skylar and Uber and they were super friendly and professional. A great atmosphere. Thank you guys. with Skylar and Uber and they were super friendly and professional. A great atmosphere. Thank you guys. More
by francisco.e.rios
Employees Worked With
Skyler Fulford, Uber Hernandez
June 14, 2021
Coastal Kia has the best service department. The service consultant, Bob Tomlin has always been trustworthy and reliable; the same goes for the Courtesy Van Shuttle. consultant, Bob Tomlin has always been trustworthy and reliable; the same goes for the Courtesy Van Shuttle. More
by stilljones
Employees Worked With
