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Coastal Kia
Wilmington, NC
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,859 reviews
June 09, 2021
The customer service was second to none. It was amazing, I will highly recommend this dealership! The sales rep and finance department made this purchase the easiest experience with owning a new car I have I will highly recommend this dealership! The sales rep and finance department made this purchase the easiest experience with owning a new car I have ever had. More
by LGWHITE21
Verified CustomerEmployees Worked With
Sebastian , Uber Hernandez, Tyler Desmarest
June 09, 2021
Alex was awesome to work with! I would refer other friends and family to work with him next time they need a new car! He was polite, professional, and always kept me informed. friends and family to work with him next time they need a new car! He was polite, professional, and always kept me informed. More
by Kelly Naylor
Employees Worked With
Tyler Desmarest, Alex Houchin
June 08, 2021
Skylar Fulford was great. Very friendly, my toddler took to him quickly and he was great with her. Took some time, but we found exactly what we needed. to him quickly and he was great with her. Took some time, but we found exactly what we needed. More
by BRANDI.BCSO
Employees Worked With
Skylar Fulford was great!, Uber Hernandez
June 08, 2021
Always polite and courteous. Work always done in a timely matter as promised. This is our 3rd Kia and have had exceptionally good service from all. Would certainly buy again. matter as promised. This is our 3rd Kia and have had exceptionally good service from all. Would certainly buy again. More
by wilmingtonguns
Employees Worked With
June 08, 2021
Been here several times and each time received the best service possible. I have been very pleased an Sam was a great help. Each visit was friendly an staff are great service possible. I have been very pleased an Sam was a great help. Each visit was friendly an staff are great More
by DAVID.ZARIFIS
Employees Worked With
June 07, 2021
First time car owner and the process was quick, smooth and easy. Personal thanks to Jason Stone for taking care of me and getting exactly what I asked for!! and easy. Personal thanks to Jason Stone for taking care of me and getting exactly what I asked for!! More
by ASHLI.DONALDSON.254
Employees Worked With
Jason Stone
June 06, 2021
The salesmen were very polite and the dealership was very neat and clean. Great sales service. We had an excellent experience and really enjoy our new KIA. neat and clean. Great sales service. We had an excellent experience and really enjoy our new KIA. More
by KKELLY810
Employees Worked With
Jarred Chandler
June 06, 2021
Wonderful Experience! Customer service was absolutely impeccable! Coastal Kia goes above and beyond to make sure you are comfortable and taken care of ! Best experience in Wilmington ! impeccable! Coastal Kia goes above and beyond to make sure you are comfortable and taken care of ! Best experience in Wilmington ! More
by SAMMY.BUCK009
Employees Worked With
