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Coastal Kia
Wilmington, NC
5,525 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,526 reviews
January 01, 2020
Excellence New Year’s Eve was a busy day at coastal Kia. But we were able to pick out a new optima and get everything finalized !!! We will definitely go back New Year’s Eve was a busy day at coastal Kia. But we were able to pick out a new optima and get everything finalized !!! We will definitely go back for our third Kia! More
by KLFLEER
Verified CustomerEmployees Worked With
Kevin West!
January 01, 2020
Kia Cadenza Nigel and the whole team were really amazing! We have nothing but good things to say about them! They went above and beyond to help us get a car...and Nigel and the whole team were really amazing! We have nothing but good things to say about them! They went above and beyond to help us get a car...and not only a car but a car that exceeded my expectation for less than I expected. Thank you all so very much! I LOVE my new Kia! More
by TARAHC09
Employees Worked With
Nigel
January 01, 2020
Sam Weismann is an awesome repersenative. Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your e Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your entire service and explain everything to you. More
by BRWN_SUGA_64
Employees Worked With
Sam Weismann
January 01, 2020
Awesome buying experience! I had a great experience at Coastal Kia. Steve helped me pick out the car I wanted and got me into a brand new car with no money down! I had a great experience at Coastal Kia. Steve helped me pick out the car I wanted and got me into a brand new car with no money down! More
by glucasjr
Employees Worked With
Steve Kramer
January 01, 2020
Fun comfortable visit I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cos I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cost was better than expected! More
by TYORK623
December 31, 2019
Rock Star!! Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon as he could. And no matter what stage of service my car was in, Sam always made sure to keep in contact with me throughout the entire process. More
by KennyW
Employees Worked With
Sam Weisman
December 31, 2019
Amazing My experience with buying this car was the easiest and most hassle free I've ever encountered while buying a car. Dogukan Imir and the rest of the st My experience with buying this car was the easiest and most hassle free I've ever encountered while buying a car. Dogukan Imir and the rest of the staff were exstreamly nice, knowledgeable and quick to answer any questions I had. Thanks for everything.!! More
by 1999LAAD2003
Employees Worked With
Dogukan Imir and Mike Mascavage
December 31, 2019
Great service My salesperson was named Tyler. He was very knowledgeable about the product and worked me up a great deal! I would recommend this dealership to all of My salesperson was named Tyler. He was very knowledgeable about the product and worked me up a great deal! I would recommend this dealership to all of my friends! More
by GLENN18
Employees Worked With
Tyler
December 30, 2019
Everyone was very helpful . We walked in looking for a used car and everyone that waited on us was very pleasant and helpful .Would recommend this dealership to my friends . We walked in looking for a used car and everyone that waited on us was very pleasant and helpful .Would recommend this dealership to my friends . More
by RCMDOLE
Employees Worked With
Dang , Bernie Brust
December 30, 2019
Quality service as expected This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was t This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was to be receiving and asked if I'd be hanging out or needed shuttle service. Kelly chatted while shuttling me to shopping center. Howard called to check on a couple things and to let me know the status of diagnostics performed to see if I wanted any additional work, I didn't at the time but it was nice that they advised me of the issue so I'm not caught off guard if something arises. Kelly picked me back up after service was completed, took me back to pick up my cleaner, better stopping, well serviced vehicle. As usual, I'll mention price factor (always more than I WANT to pay), but I still take it right back to them if that tells you anything. More
by TBrown
