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Coastal Kia
Wilmington, NC
5,525 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,525 reviews
December 08, 2019
Great I leased a great vehicle for a great price! They worked with me and came in below budget!! I will come back again for my next vehicle. I leased a great vehicle for a great price! They worked with me and came in below budget!! I will come back again for my next vehicle. More
by APRILSBOYS2
Verified CustomerEmployees Worked With
Dogukan Imir and Tyler Desmarest
December 08, 2019
Excellent Service Every Time I have yet to be disappointed by the folks at Coastal Kia. They are simply amazing. I refuse to go to any other place for service. I have yet to be disappointed by the folks at Coastal Kia. They are simply amazing. I refuse to go to any other place for service. More
by ctsykes87
Employees Worked With
Sam
December 07, 2019
Oil change and tire rotation Always so helpful and great work. Love the car wash at the end of the visit. Very good about sending coupons and notifications when service is due. Always so helpful and great work. Love the car wash at the end of the visit. Very good about sending coupons and notifications when service is due. More
by Cobest1951
Employees Worked With
Bob Tomlin
December 07, 2019
It was the bee's knees!! The people at this location are amazing! I went with my mind set on one particular car that of course was sold when I got there, but Tyler said he wou The people at this location are amazing! I went with my mind set on one particular car that of course was sold when I got there, but Tyler said he would have the same one there tomorrow if that's what I wanted. After a test drive and looking at a few, we found another one that I liked more. And trading my car in, they made so stress free. It was a fun experience for sure!!! More
by joypaulino
Employees Worked With
Tyler Demarest, Mike
December 07, 2019
No Pressure Very considerate and helpful ! I would recommend Kevin to any one interested in a new Kia he was easy to work .with and as I said No Pressure!!! Very considerate and helpful ! I would recommend Kevin to any one interested in a new Kia he was easy to work .with and as I said No Pressure!!! More
by Gloria Pfister
Employees Worked With
Kevin West
December 07, 2019
2019 Forte Ex From start to finish it was a great experience. Jason Stone is the man to get in and out with what you want. Everyone was helpful in the dealership. From start to finish it was a great experience. Jason Stone is the man to get in and out with what you want. Everyone was helpful in the dealership. More
by CRM92
Employees Worked With
Jason Stone
December 06, 2019
Great Service! Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone needing service on their KIA. The driver that picked me up and drove me to work and back to the dealership was also very nice as well. He made great conversation and was very very nice. More
by CAEZEKIEL1990
Employees Worked With
December 06, 2019
Above all my expectations hostess a very nice touch Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the service More
by CINA1251
Employees Worked With
Don t remember
December 06, 2019
GREAT SERVICE The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also va The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also values the customer's time. More
by BRENDA_HARVEY
Employees Worked With
Howard Ramsey
December 06, 2019
Top service Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives wonderfully Sam makes it a pleasure to do business with the Kia service center More
by PATSPAD
Employees Worked With
Sam.
