
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service Visit Great reception and fast service. Very nice wait area.Sam Weismann greeted me at my driving up and the process was quickly and efficiently started Great reception and fast service. Very nice wait area.Sam Weismann greeted me at my driving up and the process was quickly and efficiently started More
Came in to have engine diagnostic s run in response to seeing "check engine light" on for two days. Diagnostics discovered no major issues. The front wipers were replaced and the cabin s run in response to seeing "check engine light" on for two days. Diagnostics discovered no major issues. The front wipers were replaced and the cabin air filter was replaced. Still cost $300. John Wigger handled my service visit. He kept me informed as to the status of the work and we concluded the paperwork as soon as the car was ready. I was pleased with John's service. Overall good service department staff, but seemed expensive for the value returned. More
Thankful for fitting me in! I came in on Black Friday in the afternoon sometime after 1 pm with no appointment and explained the issue to the service department . Realizing it wa I came in on Black Friday in the afternoon sometime after 1 pm with no appointment and explained the issue to the service department . Realizing it was a busy holiday weekend I stated I would be in town until Sunday and could pick up my car on Saturday if necessary. Unfortunately I don't remember the person's name but he was very friendly and stated they would take a look at the car and give me a call back. By about 4:45 pm Friday afternoon Coastal Kia was calling to let me know my car was ready to be picked up and they were able to fix the problem. I was truly thankful and always have a great experience. More
Purchased a new car. It was a hassle-free, non-pressured experience with Kelvin and Haywood "shooting straight" and not trying to "sell" me. Plus, my objectives in purcha It was a hassle-free, non-pressured experience with Kelvin and Haywood "shooting straight" and not trying to "sell" me. Plus, my objectives in purchasing a new vehicle were met. More
Great service Coastal Kia has been the best dealer experience I have ever had. I travel 218 mile round trip just to get my Optima serviced, and have never been dis Coastal Kia has been the best dealer experience I have ever had. I travel 218 mile round trip just to get my Optima serviced, and have never been disappointed. More
Great service Came in with a slight pulling so I thought I needed an alignment. Luckily, I didn't. With the temperature change, my tire sensors were triggered. They Came in with a slight pulling so I thought I needed an alignment. Luckily, I didn't. With the temperature change, my tire sensors were triggered. They were taken care of while I waited. I received an oil change and tire rotation. Everything went smoothly. Enjoyed coming in! More
great folks staff was awesome. treated you like they knew you right from the start. never look forward to buying a vehicle but they made it a not so bad experienc staff was awesome. treated you like they knew you right from the start. never look forward to buying a vehicle but they made it a not so bad experience. More
Oil change and wash Coastal Kia continues their streak of excellent customer service. I stopped in with no appointment for an oil change. They were very accommodating and Coastal Kia continues their streak of excellent customer service. I stopped in with no appointment for an oil change. They were very accommodating and washed the car while I waited. Thank you again Coastal Kia! More
I got an oil change and the service was very good. Did not have to wait very long. Liked the ability to get a coffee and snack. and the service was very good. Did not have to wait very long. Liked the ability to get a coffee and snack. More
Buying a new car.. For me it is nerve racking purchasing something expensive and being tied to a car payment for such a long period of time..I have to say the folks at For me it is nerve racking purchasing something expensive and being tied to a car payment for such a long period of time..I have to say the folks at the Kia place were really helpful and promised me they could get a deal worked out for me and that I would drive away in a brand new car when I left their lot.. And that is exactly what happened!! Thank you so much to Dogukan Imir for helping me find the car I wanted and for being so patient with me..I love my new Kia Sorento!!! More