Coastal Kia

new car I went to the dealership to have my antenna fixed on my kia and ended up trading out my kia for a new one. That was not my plan but so excited to make I went to the dealership to have my antenna fixed on my kia and ended up trading out my kia for a new one. That was not my plan but so excited to make the trade. The night before my scheduled appointment, Dogukan Imir contacted me and asked if I would be interested in looking at a new car and I said I could always look. Due to his initiative, I traded my kia for a newer one. There was no pressure to trade. Michael Mascavage quickly expedited the paper work and I left with my new car. Very pleased and happy. More

New battery installation They were very responsive when the battery in my car died. They got my car in and out in a timely manner. They treated me very well. They were very responsive when the battery in my car died. They got my car in and out in a timely manner. They treated me very well. More

Great service except for shuttle The technicians at Coastal Kia are fantastic and Howard is the best. Bob, the shuttle driver, is another matter entirely. He is unprofessional and The technicians at Coastal Kia are fantastic and Howard is the best. Bob, the shuttle driver, is another matter entirely. He is unprofessional and once you are isolated alone in the van with him, he decides to yell about politics. More

Completely satisfied. Since the new ownership took place last year, there has been a very positive overall transformation. The Service Dept. makes your visit a welcoming on Since the new ownership took place last year, there has been a very positive overall transformation. The Service Dept. makes your visit a welcoming one, with a special shout out to Sam. I have been a customer since 2010 starting under the old ownership. The new ownership change has been an improvement by leaps and bounds More

Wonderful Service! I never have an issue coming here. Always great quality and friendly service. I highly recommend getting your car serviced at Coastal Kia of Wilmingto I never have an issue coming here. Always great quality and friendly service. I highly recommend getting your car serviced at Coastal Kia of Wilmington More

Wonderful Service The Best In Wilmington Wonderful SERVICEMEN AND LADIES VERY HELPFUL AND FRIENDLY VERY CLEAN WAITING AREA VERY GOOD COFFEE WATER AND SNACKS SERVICE WAS GREAT I HIGHLY RECOMME Wonderful SERVICEMEN AND LADIES VERY HELPFUL AND FRIENDLY VERY CLEAN WAITING AREA VERY GOOD COFFEE WATER AND SNACKS SERVICE WAS GREAT I HIGHLY RECOMMEND COASTAL KIA More

satisfied customer This dealership always makes me feel welcomed and special. Sam Weisman is always helpful and friendly. He explains everything to me and they go out of This dealership always makes me feel welcomed and special. Sam Weisman is always helpful and friendly. He explains everything to me and they go out of their way to make me feel comfortable. I love my Kia and I know I am in good hands. I always leave with a smile. More

My Experience Our representative Tyler was very knowledgeable and personable. I was very surprised at how quickly he had everything moving and we drove home in a 20 Our representative Tyler was very knowledgeable and personable. I was very surprised at how quickly he had everything moving and we drove home in a 2020 Kia. I definitely would recommend Coastal Kia. More

The best service experience I’ve ever had in my life! I have never had a better service experience. Not with Porsche, Audi, Honda or Acura. I have never had a better quality vehicle. It is the reason I wi I have never had a better service experience. Not with Porsche, Audi, Honda or Acura. I have never had a better quality vehicle. It is the reason I will go back and buy another Kia product in the future. More

Sorento Wasn't looking for a new car but while my car was being serviced figured I'd just look. Nigal Nixon, a member of the sales team, greeted me and struck Wasn't looking for a new car but while my car was being serviced figured I'd just look. Nigal Nixon, a member of the sales team, greeted me and struck up a conversation. there was by no means any sales pressure to buy a car. Listened to what I wanted "if" I was going to buy and worked hard to make it a reality. Well wound up buying a 2019 Sorento. the entire process was fair, honest and fun. once again cannot thank the entire sales team for their patience and understanding that allowed us to make our own decision. Nigal is the best. Thanks Costal Kia More