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Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,907 reviews
January 29, 2020
Very quick process, I went in without an expectation of purchasing a vehicle that day and next thing I knew they had some numbers for me that I couldn't pass up. They'll get the deal done for you. purchasing a vehicle that day and next thing I knew they had some numbers for me that I couldn't pass up. They'll get the deal done for you. More
by jcoblejr
Verified CustomerEmployees Worked With
Dang Nguyen, Michael Mascavage, Uber Hernandez
January 29, 2020
Great service! Kudos to Nigel for being so helpful and rad for sure. I walked away with a new 2018 Silverado slaying these Wilmington streets. 🤟🤟🤟🤟 rad for sure. I walked away with a new 2018 Silverado slaying these Wilmington streets. 🤟🤟🤟🤟 More
by SIRANDRERIOT
January 29, 2020
As usual Customer Service in the Service Department was excellent! Snacks, water and WIFI are offered in the Service Department as well! I appreciate the courtesy car wash too! excellent! Snacks, water and WIFI are offered in the Service Department as well! I appreciate the courtesy car wash too! More
by sherrywhouse
Employees Worked With
Bob Tomlin
January 27, 2020
The service deptmartment the best. Sam makes your visit a great experience. He is an asset to the dealership. Sam always greets you with the best attitude. He has great customer service. Sam always exceeds m great experience. He is an asset to the dealership. Sam always greets you with the best attitude. He has great customer service. Sam always exceeds my expectations. More
by DOUGFLYNNJR
Employees Worked With
Sam
January 27, 2020
Everyone was very pleasant and informative. Mr Stone was very helpful in explaining the workings of the vehicle. This is my 3rd Kia. I have always liked visiting Ns doing business with this lication very helpful in explaining the workings of the vehicle. This is my 3rd Kia. I have always liked visiting Ns doing business with this lication More
by PEGGYOGDENLONG
January 27, 2020
Service I regularly bring my Kia Niro here for service and have always had great customer service at Coastal Kia. Would recommend Coastal Kia for others. I regularly bring my Kia Niro here for service and have always had great customer service at Coastal Kia. Would recommend Coastal Kia for others. More
by bradley
Employees Worked With
January 27, 2020
Great First-Time Experience I just moved here from VA and tried out your dealership's service department. You folks were FANTASTIC! Great service and customer orientation. T I just moved here from VA and tried out your dealership's service department. You folks were FANTASTIC! Great service and customer orientation. Thanks so much. More
by kathchristva
Employees Worked With
Sam Weisman
January 27, 2020
Great service as always Always a good experience. Can't say enough good things about dealing with these guys. All we own is Kias, and we always bring them here. Always a good experience. Can't say enough good things about dealing with these guys. All we own is Kias, and we always bring them here. More
by MASCOMPRO
Employees Worked With
January 26, 2020
The service was awesome! Samuel was very helpful and Knowledgeable. I was fully expecting to pay for my oil change I think it was so cool how the first one was free. Knowledgeable. I was fully expecting to pay for my oil change I think it was so cool how the first one was free. More
by GEMINI071906
Employees Worked With
Samuel Wiseman
January 26, 2020
Coastal greeted me in the parking lot and reviewed the things needing to be done. They were pretty much on the time estimated at the outset. things needing to be done. They were pretty much on the time estimated at the outset. More
by RLPROVENCHER
