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Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,907 reviews
January 26, 2020
allignment Bob was awesome at helping get me in right away to adjust the allighment they had done just a couple days before. They were prompt in taking it in an Bob was awesome at helping get me in right away to adjust the allighment they had done just a couple days before. They were prompt in taking it in and fixing the problem. More
by SAMSNATURALREMEDIES
Verified CustomerEmployees Worked With
Bob in Servicwe
January 25, 2020
An Outstanding Dealer Service Department In on time and out on time. We only service our Kia Sorento here and have never been disappointed. We have worked with Bob Tomlin as once the first vi In on time and out on time. We only service our Kia Sorento here and have never been disappointed. We have worked with Bob Tomlin as once the first visit and he has been nothing but outstanding. looking to buy a Telluride late this year or early next year so we will see if the sales department is as good as the service department. More
by jc
Employees Worked With
Bob Tomlin
January 25, 2020
Fast and Professional Best dealership I have ever had the pleasure of doing business with. Everyone from the sales team to the maintenance team is friendly and actually see Best dealership I have ever had the pleasure of doing business with. Everyone from the sales team to the maintenance team is friendly and actually seem to love their job. I especially enjoy seeing and dealing with Sam when I have my routine inspections. He is happy and always takes his time to explain what needs to be done and the reason for the work. Plus I absolutely love my Soul! More
by Molly'sSoul
Employees Worked With
Sam Weidman, Service
January 25, 2020
Jason Stone Jason is one of the better salesman i ever worked with.. Jason knows his stuff, easy to talk to. He just did'nt help us he helped our dogs. Jason is one of the better salesman i ever worked with.. Jason knows his stuff, easy to talk to. He just did'nt help us he helped our dogs. More
by LISA91
Employees Worked With
Jason Stone
January 25, 2020
Howard was wonderful! He made sure my car was fixed properly while I waited and made sure my bill was correct. Would recommend him and this dealership to everyone! Five stars! properly while I waited and made sure my bill was correct. Would recommend him and this dealership to everyone! Five stars! More
by CLDENT1959
Employees Worked With
Howard Ramsey
January 24, 2020
Great communication and excellent customer service. Howard was very helpful in getting my stereo working. Took a lot of investigation. But the end result was a working system Howard was very helpful in getting my stereo working. Took a lot of investigation. But the end result was a working system More
by JOHNJOHN660
Employees Worked With
Howard ramsey
January 24, 2020
Coastal Kia is THE MOST efficient dealership in terms of getting your car serviced...always on time and a minimum of wait. No unexpected costs either. getting your car serviced...always on time and a minimum of wait. No unexpected costs either. More
by canderson002
Employees Worked With
January 24, 2020
Once again, Coastal Kia took care of my car with ease and professionalism. The quality of work was good also. My Service Advisor was Sam Weisman. He was on time and very helpful. professionalism. The quality of work was good also. My Service Advisor was Sam Weisman. He was on time and very helpful. More
by MAZZO162
January 24, 2020
Very friendly , pleasant and kept me informed of what was being done. Knowledgeable if things with my KIA. .Sam Weismann ⭐️⭐️⭐️⭐️⭐️ Waiting was very minimal time being done. Knowledgeable if things with my KIA. .Sam Weismann ⭐️⭐️⭐️⭐️⭐️ Waiting was very minimal time More
by DEBRAMKELLUM
Employees Worked With
Sam Weismann was most polite -I would give a 5 Stars ??????????
January 24, 2020
Howard was professional and courteous, and kept us informed along the way. Warranty service, along with a few additional items was done promptly. Thank you! informed along the way. Warranty service, along with a few additional items was done promptly. Thank you! More
by CARPENTER2D
Employees Worked With
Howard
