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Coastal Kia

Wilmington, NC

4.8
4,597 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 4,597 reviews

December 11, 2018

Fast and Friendly Bob in the service department is always very friendly, I did not use the shuttle this time but Bob the shuttle driver is very nice, he always has a gr More

by JBROWN4511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Bob Suttle Drive Bob
Dec 11, 2018 -

Coastal Kia responded

Thank you for the great five star review! Both Bob Tomlin in service and Bob Orr with our shuttle service both want to thank you for the kind words. We sincerely appreciate your loyalty. Thank you for choosing Coastal Kia as your dealer. We sincerely appreciate it!

December 10, 2018

Great team Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles More

by RMFIMBEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in services and other service man
Dec 11, 2018 -

Coastal Kia responded

Merry Christmas to you too. Thank you so much for the five star review! We appreciate you recognizing Bob Tomlin and our service team with you wonderful comments. Stop by for a cup of coffee anytime. You are a part of our Coastal Kia Family

December 10, 2018

Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous More

by TBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Bob
Dec 14, 2018 -

Coastal Kia responded

Thank you so much for the kind words and great review. We sincerely appreciate it. We pride ourselves on our A+ BBB rating. Our goal is to treat our clients the way we want to be treated. Thank you for the kudos for Bob our shuttle driver. He is truly an asset to our team. Your wonderful comments have been shared with our team. Thanks again from your Coastal Kia family.

December 09, 2018

Awesome Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room wa More

by LEJOYSTEPHENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin and Adam
Dec 11, 2018 -

Coastal Kia responded

We sincerely appreciate the five star review! Thank you for your recent visit to Coastal Kia. We pride ourselves on making our sales and service clients comfortable during their visit. There are so many local dealerships to choose from. We are thrilled you chose Coastal Kia for all your automotive needs.

December 09, 2018

Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i More

by BRITTOSTYLE18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Bob.
Dec 14, 2018 -

Coastal Kia responded

We appreciate the five star review and kudos for Bob Tomlin in service. Thank you for taking the time to go online and leave us such a nice 5 star review. We hope to see you again soon. Your Coastal Kia family

December 09, 2018

Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More

by JOYCREWS7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 14, 2018 -

Coastal Kia responded

Oh no... apologies. Thank you for bringing this to our attention. We can print you a new sticker anytime. As a convenience we can mail it to you as well. Contact us to facilitate. We appreciate your business! Thank you for the review. All the best, Coastal Kia

December 09, 2018

Jason Stone Is Awesome I purchased a 2018 (I wanted a 2018, not a 2019) Stinger Premium (one of the reviewers called it a spaceship) from Jason Stone. When it comes to spend More

by sabragirl220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Coastal Kia responded

Thank you for the feedback and review. Your comments have been shared with Jason Stone and our entire sales team. Congratulations on your recent purchase. You will truly enjoy your new Kia Stinger. Thank you for choosing Coastal Kia!

December 08, 2018

Sales Rep was AMAZING! My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it mad More

by katvarano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Dec 10, 2018 -

Coastal Kia responded

Kelvin Swinson and our entire Coastal Kia team want to thank you for the great five star review! We are thrilled to hear you describe your experience as "seamless". We pride ourselves on our service and attention to detail in meeting the needs of our clients. We sincerely appreciate you shopping local and describing your wait time as quick and enjoyable. Welcome to the Coastal Kia family and thanks again!

December 08, 2018

Absolutely awesome Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kr More

by CCGAMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Dec 10, 2018 -

Coastal Kia responded

Steve Kramer and our entire Coastal Kia team want to give you a big Thank You for the amazing five star review! We sincerely appreciate your business and the recommendations too. There are a lot of dealerships for you to choose from locally and we are honored you chose us. You won't be disappointed. Thank you for noticing the Coastal Kia difference.

December 08, 2018

My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More

by WILLIEKBOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Dec 19, 2018 -

Coastal Kia responded

Thank you for the five star review! Isn't Pat Koballa wonderful? His open door policy and approachable demeanor is refreshing and awesome for both employees and clients. Pat and our entire team realize there are dozens of local automotive dealers to choose from. We are honored that you chose Coastal Kia. Welcome to our rapidly growing Coastal Kia family!

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