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Coastal Kia

Wilmington, NC

4.8
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,487 reviews

September 20, 2019

This is my brother Darryl and this is my other brother Darry Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait whil More

by irishactor55@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Bob and Kelly
Sep 20, 2019 -

Coastal Kia responded

Thank you so much! We appreciate the amazing five star review and thoughtful testimonial. You are family! It was awesome of you to mention Sam, Kelly and Bob in your gracious review. Our mission is to treat clients the way we wish to be treated at every visit. Your review has been shared with our staff. Thank you for choosing Coastal Kia! You are appreciated! Thanks again

September 20, 2019

Very efficient service Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehi More

by rjwalterex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Coastal Kia responded

Welcome to the local community! We are thrilled you chose us for your service needs. Please call us if you need anything. We are here to help. We sincerely appreciate the five star review and thoughts regarding your first service visit. Welcome to the Coastal Kia Family. We hope to see you again soon.

September 19, 2019

Oil Change The Kia Maintenance Dept is always very helpful and walks you through what scheduled maintenance needs to be done. I would highly recommend this depa More

by bstephens.ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Coastal Kia responded

Thank you so much for the high recommendations. We sincerely appreciate the five star service review and gracious comments. We are here to help so please call us if you need anything. Thank you for being such an important part of the Coastal Kia Family!

September 19, 2019

Great experience! I went for a car inspection, and the staff were very friendly and accommodating. They took the time to help me understand the process of paying my car More

by SGMW37862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Coastal Kia responded

Great! Thank you for the awesome five star service review. We strive to treat our clients the way we wish to be treated. Thank you for recognizing our efforts. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!

September 19, 2019

Took Care Of Everything Had an immediate car issue that needed a quick fix and they cook care of everything for me. Set my up with Enterprise for a rental, and got the car ta More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Sep 20, 2019 -

Coastal Kia responded

Thanks Jake for the five star review! We appreciate the wonderful feedback and kudos. We hate you had a service issue but are very glad we were able to exceed your expectations will little inconvenience. Thank you for choosing Coastal Kia!

September 19, 2019

Great experience especially working with Tyler!! The management were very helpful and fair in giving us the right number for our trade in and price on the new car we purchased.. More

by DBERNET715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and Michael
Sep 20, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review. Congratulations on the purchase of your new Kia from Coastal Kia! It was thoughtful of you to go online and share your thoughts. We are thrilled you found our management staff to be helpful and fair. Welcome to the Coastal Kia Family!

September 19, 2019

FIRST CLASS ALL THE WAY From the handshake as soon as you get out of your car to the handshake when you leave, service and staff and amenities are first class!! More

by BAKERFORSYTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 20, 2019 -

Coastal Kia responded

Fantastic! Thank you for recognizing our professionalism. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online. Thank you for choosing Coastal Kia!

September 18, 2019

Wonderful Everyone was courteous, friendly and extremely professional. I was given a complete explanation for the required service. I was told it would take a s More

by LORETTAGRILLO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Sep 19, 2019 -

Coastal Kia responded

Wonderful! We sincerely appreciate the five star service review and gracious comments. We are thrilled our service team was effective and efficient in delivering a great service experience. Thank you for sharing your thoughts online. We sincerely appreciate your business at Coastal Kia. Thanks again.

September 18, 2019

Service As always, the service department was way above par. I was met at my vehicle, checked in and seated within 5 minutes. All my concerns were addressed More

by LINDYDAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman and Howard ?
Sep 19, 2019 -

Coastal Kia responded

Wow! Thank you for sharing your story online. We appreciate the five star review and accolades. It is wonderful to hear our service team exceeded your expectations and that all your "concerns were addressed and handled". Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help!

September 18, 2019

Awesome They were direct and to the point. they were honest and up front about what we could agree on. Loved Steve. He was honest and put me in a brand new ca More

by bmurphydavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was polite and helpful. Steve was the best.
Sep 19, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and testimonial. Congratulations on the purchase of your brand new Kia! We truly are a team here at Coastal Kia and it was thoughtful of you to recognize that. Your kind words and awesome review has been shared with Steve and our entire team. Welcome to the Coastal Kia Family!

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