
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always a good visit I’ve been using this service center since I move here from Augusta. Sam has been my main point of contact. But the rest of the team has alway stepped I’ve been using this service center since I move here from Augusta. Sam has been my main point of contact. But the rest of the team has alway stepped up to answer my questions too. Being a retired device rep. I know what it takes to do their job. They know their stuff. More
Quick and efficient I was in and out of the service center in under 30 mins. This was the first visit with this vehicle so my oil change/tire rotation was free! Great j I was in and out of the service center in under 30 mins. This was the first visit with this vehicle so my oil change/tire rotation was free! Great job! More
Great service beginning to end I was greeted by the service advisor immediately as I pulled. Very friendly, received a call with the diagnosed problem which was covert under warra I was greeted by the service advisor immediately as I pulled. Very friendly, received a call with the diagnosed problem which was covert under warranty with no problem. Picked up my car at end of work day with a fresh carwash. Excellent service from COASTAL KIA More
Very efficient visit, excellent service provided The service team at Coastal Kia exceeded any expectations that I had for this visit (and I already had a high opinion of this dealership and it’s sale The service team at Coastal Kia exceeded any expectations that I had for this visit (and I already had a high opinion of this dealership and it’s sales staff). A very good experience, no hesitation to contact them again if any issues arise in the future. More
I thought I knew what I wanted John Sullivan was so patient with me; I came to test out a Soul, then I wanted to drive a Mazda, then a Honda...which I did...John suggested that Spor John Sullivan was so patient with me; I came to test out a Soul, then I wanted to drive a Mazda, then a Honda...which I did...John suggested that Sportage or Niro was maybe a better fit and he was right! I bought a new Niro and I love it! I appreciate that he listened and recognized my needs and helped me match with the right car for me. Plus I took a selfie with Pat Koballa!! More
Great, Honest Service! Thank you, Tyler for making my trade in and new vehicle purchase experience a great one! Your customer service, friendliness, patience (with my car Thank you, Tyler for making my trade in and new vehicle purchase experience a great one! Your customer service, friendliness, patience (with my car color selection) and honesty were priceless! More
Every little issue becomes "no problem at all" Sales and service are the best. We have bought a new car as well as a used one at Coastal Kia and only service our cars there as well. Sales and service are the best. We have bought a new car as well as a used one at Coastal Kia and only service our cars there as well. More
Great service! A+A+A+ Great service! Awesome customer service. Short wait. Nice waiting area. No hassels. Highly recommend them. Easy to talk too. Will definitely go A+A+A+ Great service! Awesome customer service. Short wait. Nice waiting area. No hassels. Highly recommend them. Easy to talk too. Will definitely go back again. More
First oil change I brought our Kia Soul in for its 1st oil change, and I didn't realize that it was free. Oil changed, tires rotated and a free car wash. Thank you eve I brought our Kia Soul in for its 1st oil change, and I didn't realize that it was free. Oil changed, tires rotated and a free car wash. Thank you everyone. More
No job too small When AAA could not fix my flat tire because of a locking lug nut, the Kia service department gave me the number of a towing company that took the car When AAA could not fix my flat tire because of a locking lug nut, the Kia service department gave me the number of a towing company that took the car directly to the Coastal Kia service department from AAA at no charge. Wow! Couldn't be better service than that. More