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Coastal Kia

Wilmington, NC

4.8
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,487 reviews

September 17, 2019

Service Consultants Never Disappoint Like always the service department is helpful! Many times as a woman you go to have your car serviced and you feel like they are trying to take advant More

by GEORGETTEBONDAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Coastal Kia responded

Fantastic! Your gracious comments are truly appreciated. Your trust means the world to us. Thank you so much for the five star review and amazing comments. We sincerely appreciate the recommendations. Thank you for choosing Coastal Kia!

September 16, 2019

Oil Change Came in for a routine oil change, fluid top off, tire inspection. Work was done in a timely manner and the car was given back to me washed. Can't sa More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 17, 2019 -

Coastal Kia responded

Thank you for the five star service review! We appreciate the thoughtful comments and amazing review. We are thrilled you were able to take advantage of our Courtesy Wash Program. We love the comment, "always awesome!" Thank you for choosing Coastal Kia!

September 16, 2019

Review The wife and I went into the dealership to look at a used Kia. Jason helped us with purchasing the car and he did a fantastic job. More

by cameron.fortes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hunt
Sep 17, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! It was thoughtful of you to mention Jason by name. We home you and your wife enjoy your Kia. Welcome to the Coastal Kia Family!

September 16, 2019

great service every time i am at Coastal Kia Every visit to the Service center is great. Sam and Bob always take care of us and provide great service. We appreciate their level of service and a More

by JGATORJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Bob.
Sep 17, 2019 -

Coastal Kia responded

Thank you! We truly appreciate the five star review and awesome comments. It was thoughtful of you to mention Sam and Bob by name. Thank you for being such an important part of our Coastal Kia Family!

September 16, 2019

Dealership on point Coastal Kia's service department is on point. Always efficient, timely and thorough.Sam was very helpful and clearly covered my suggested services and More

by JARETTELLIOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 16, 2019 -

Coastal Kia responded

Thank you for the wonderful review and service testimonial. We love the comment, "always efficient, timely and thorough". It was thoughtful of you to mention Sam by name. He is a true asset to our service team and we realize how lucky we are to have him. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!

September 16, 2019

Great customer service. Upon my visit to the Kia dealership to get some preventive maintenance done to my vehicle. I found the Kia atmosphere to be very courteous and helpful More

by GARZA090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 17, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and awesome comments. We love that you enjoyed your recent visit and found the atmosphere to be pleasant and helpful. We sincerely appreciate your loyalty. Please call us if you need anything. We are here to help.

September 15, 2019

Great customer service Everyone was polite and very nice. It was a wonderful experience. Sam went above and beyond. I'm horrible with names I don't remember his last name. More

by MTYLER1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 15, 2019 -

Coastal Kia responded

Thank you for the five star review. Your thoughtful comments have been shared with Sam Weisman and our entire service team. Thank you for choosing Coastal Kia!

September 15, 2019

Steve Holland Yes every one did good but the price is little to high I think.. I under stand yall got to pay your employees to do the job ... I am disabled veteran More

by LBANDIT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 16, 2019 -

Coastal Kia responded

Thank you for the great review! We appreciate your feedback. Please contact our Service Director John Wigger at 910-408-0100 to discuss your situation. Our entire team wants to thank you for your military service. We are here to help. Thank you for choosing Coastal Kia!

September 14, 2019

First Scheduled Service For Car I got a good coupon for a free oil change/lube and came in to use it, and to get a donut spare tire. Quick and easy. Was in and out in a very reasonab More

by straycatskratch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, and Service Rep On Duty That Day.
Sep 14, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and gracious feedback. We love the comment “quick and easy”. Our team is happy to hear you enjoyed our Customer Lounge Experience. Enjoy your Kia Soul and call us if you need us. We are here to help. Thanks again!

September 14, 2019

Great experience! Great experience. I didn't buy my KIA from Wilmington, but they were more than willing to help me with an issue from the dealership I did purchase fr More

by jmburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey, Bob (curtesy driver)
Sep 14, 2019 -

Coastal Kia responded

Thank you for the kudos and fantastic five star service review. We are here to help! We are thrilled to hear you were able to take advantage of our Courtesy Van Experience. Thank you for choosing Coastal Kia!

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