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Coastal Kia
Wilmington, NC
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
September 03, 2019
Awesome I drove all the way from lower GA for my Niro. Jason & Mike were so understanding and patient with me in my situation. My husband was in a traumatic a I drove all the way from lower GA for my Niro. Jason & Mike were so understanding and patient with me in my situation. My husband was in a traumatic accident and inpatient in Savannah; our car totalled. They gave me a deal I could not refuse and that no one else could touch. More
by HOLLY.M.CARLYLE
Verified CustomerEmployees Worked With
Jason Hunt & Mike Mac
September 02, 2019
Great Customer Service I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and consid I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and considerate. I don't ever feel like they are trying to upcharge me on some unnecessary item or service. More
by DLP10140
Employees Worked With
Bob Tomlin
September 02, 2019
everything was completed in a timely ffreindly manne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my ne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my next visit More
by VICKYMCLEANYOUNG
Employees Worked With
September 01, 2019
Routine maintenance service. Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome exper Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome experience. Highly recommend! More
by GAIL.FANUCCHI
Employees Worked With
Sam Wiesman - Service rep. Kelly - Shuttle driver.
September 01, 2019
We needed a suv We had a great experience. Jason stone was great. He met our needs. And sold us a new 2019 sorento and it's awesome. All the room we need. We had a great experience. Jason stone was great. He met our needs. And sold us a new 2019 sorento and it's awesome. All the room we need. More
by CHURT128
Employees Worked With
Jason stone
September 01, 2019
Excellent staff! The staff when out of their way to provide wonderful experience buying my new car. I will definitely be recommending Coastal Kia to family and friends The staff when out of their way to provide wonderful experience buying my new car. I will definitely be recommending Coastal Kia to family and friends. More
by STEPHENW1HOLDER
Employees Worked With
Kevin West
September 01, 2019
Exceptional service. Very courteous employees. Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their expe Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their experience and knowledge. More
by rpait4
Employees Worked With
Cannot remember names.
September 01, 2019
Friendly, helpful, thorough Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy wai Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy waiting room and are always attentive to their customers. More
by KCNUKER
Employees Worked With
Bob Tomlin
September 01, 2019
Very satisfied Coastal Kia customer My husband and I recently had the pleasure to purchase a Kia Telluride from Coastal Kia. We were guided through the process by Jason Stone, a friendly My husband and I recently had the pleasure to purchase a Kia Telluride from Coastal Kia. We were guided through the process by Jason Stone, a friendly, no-pressure salesman. Michael Mascavage also took care of our financial needs in a very efficient manner. We definitely feel at ease that any future service will be handled as equally smooth and professional as our first time here. More
by TBUTLER
Employees Worked With
Jason Stone, Michael Mascavage
August 31, 2019
Awesome Service Tyler was so helpful and worked with me while I was at work to find the best vehicle for me while getting me the payment i wanted. Tyler was so helpful and worked with me while I was at work to find the best vehicle for me while getting me the payment i wanted. More
by ACOSTON83
Employees Worked With
Tyler
