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Coastal Kia
Wilmington, NC
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
August 31, 2019
Diagnose a problem Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and c Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and created a comfortable wait. More
by New to NC
Verified CustomerEmployees Worked With
Sam Weisman
August 31, 2019
Quick and great service Thanks for the great service. This was my first time at Coastal Kia. I will definitely be a return customer. I will continue to have both my kias serv Thanks for the great service. This was my first time at Coastal Kia. I will definitely be a return customer. I will continue to have both my kias serviced here. More
by EDDIE3K
August 31, 2019
Professional and Efficient Returned for some warranty repairs. Met immediately by the service rep and connected to the courtesy shuttle who delivered me to a local shopping area Returned for some warranty repairs. Met immediately by the service rep and connected to the courtesy shuttle who delivered me to a local shopping area and picked me up when asked. I travel 40 miles to get to this service so I greatly appreciate their service team. More
by CAPTGUMP
Employees Worked With
Other Employees :
Howard Ramsey, Samuel Weisman, and Bob Orr(Courtesy Shuttle)
August 30, 2019
I could't be happier with the service I received! I was met by a service representative as soon as I drove up. All my questions were answered and I was told about how long I could expect to wait. I I was met by a service representative as soon as I drove up. All my questions were answered and I was told about how long I could expect to wait. I was offered shuttle service and was kept informed of the progress on my car. More
by SOUTHMOONSTUDIO
Employees Worked With
Sam Weisman
August 30, 2019
The service was great!!!!!!!!!!!!!!! I have used Coastal Kia for all my service for the last five years. Sam Weisman has always been very nice .Sam has always been very helpful with any q I have used Coastal Kia for all my service for the last five years. Sam Weisman has always been very nice .Sam has always been very helpful with any questions that I have had. Repairs have always been done in an excellent manner. More
by SHER34A
Employees Worked With
Sam Weisman
August 29, 2019
Awesome new soul Great dealer and Tyler was so helpful and patience. I was able to get exactly what I wanted. I will recommend Coastal to everyone ready to buy a new c Great dealer and Tyler was so helpful and patience. I was able to get exactly what I wanted. I will recommend Coastal to everyone ready to buy a new car. More
by SILLS085
Employees Worked With
Tyler Desmarest
August 29, 2019
Always a great experience I have been going to Coastal Kia since moving to the area just over 2 years ago and have always had great service. The staff are excellent, profession I have been going to Coastal Kia since moving to the area just over 2 years ago and have always had great service. The staff are excellent, professional and very knowledgeable. I have both purchased a new car from Coastal as well as had cars serviced by them and never had any complaints at all. More
by rssparrish
Employees Worked With
Sam Weisman
August 29, 2019
Like a dream Jason was super professional, friendly, and made the whole process of purchasing a car after 14 yrs. It was effortless. ALL YOU EVER HEAR ARE HORROR S Jason was super professional, friendly, and made the whole process of purchasing a car after 14 yrs. It was effortless. ALL YOU EVER HEAR ARE HORROR STORIES ABOUT BUYING A CAR, THIS WAS NOT A NIGHTMARE BUT A WONDERFUL DREAM. THANK YOU COASTAL KIA AND ESPECIALLY JASON STONE More
by JENN9L
Employees Worked With
Jason stone
August 29, 2019
great! Howard met me at the car and things kept going well from there. Was quickly done. Was very nice. Explained things well. Waiting room was good. Howard met me at the car and things kept going well from there. Was quickly done. Was very nice. Explained things well. Waiting room was good. More
by raleigh2244
Employees Worked With
Howard
August 29, 2019
Excellent service department Professional service and the complimentary car wash is a great finishing touch. I have always been impressed with the service team and their kindness. Professional service and the complimentary car wash is a great finishing touch. I have always been impressed with the service team and their kindness. They go out of their way to make sure I understand the services that were provided and any if needed. More
by FALLSFORME
Employees Worked With
