
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very friendly My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had ever My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had everything good to go quickly. More
Best in town Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sa Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sales dept is wonderful as well. More
Great and friendly service Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire press Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire pressure gauge was lit up-a screw was sticking out of my tire. Unfortunately it was not in a place that could be repaired so I had to purchase a new tire. The waiting area was very comfortable and Bob kept me informed as to the progress of my repair. And then they washed my car! Over-all an excellent experience. More
In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were all friendly More
Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More
Great advisor Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealer Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealerships was as good as he was. More
Easy and Convenient I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time to schedule a routine maintenance on my Soul and easily made an appointment. I was greeted immediately upon arrival by Sam Weisman, service consultant, who was friendly, knowledgeable and just plain nice with excellent manners. I highly recommend this dealership. More
Confident and worked with us for the purchase We’ve driven Kia’s for the last 20 years or for as long as they’ve been in the US. No problems at all.. We’ve driven Kia’s for the last 20 years or for as long as they’ve been in the US. No problems at all.. More
Routine Oil Change, Needed tires My visit started as a routine Oil change. The vehicle inspection found that the tires were critically in need of replacement. I had thought that I cou My visit started as a routine Oil change. The vehicle inspection found that the tires were critically in need of replacement. I had thought that I could wait it out a bit longer, and hadn't put the time in to inspect them myself, so I was glad the service team looked into it. I got a set of Kumho tires at the dealership, had an alignment done and it was all cheaper than the last set I bought at a different shop. Great service, friendliness and facilities, as always at Coastal Kia! More
Great service Kelvin came out to greet us and even though we were just looking we ended up buying a Kia Soul and when a Kia Telluride comes in he will he calling me Kelvin came out to greet us and even though we were just looking we ended up buying a Kia Soul and when a Kia Telluride comes in he will he calling me to take a look at it More