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Coastal Kia

Wilmington, NC

4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

August 08, 2019

Very friendly My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had ever More

by KLM85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember, but all very nice
Aug 08, 2019 -

Coastal Kia responded

Great! Thank you for the thoughtful five star review. We were happy to get you in and out quickly without an appointment. We are thrilled you had a good experience. Please call us if you need anything. We are here to help.

August 08, 2019

Best in town Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sa More

by CMINOZZI4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 08, 2019 -

Coastal Kia responded

Thank you for the kudos for Sam. We are thrilled to hear we exceeded your expectations in both sales and service. Thank you for choosing Coastal Kia!

August 08, 2019

Great and friendly service Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire press More

by JK2SCHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlinson
Aug 09, 2019 -

Coastal Kia responded

Thank you! Your amazing five star review and gracious comments are greatly appreciated. We are thrilled to hear you had an "excellent" experience. We appreciate your business. Thank you for being such an important part of our Coastal Kia Family.

August 08, 2019

In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al More

by Kupid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Aug 08, 2019 -

Coastal Kia responded

Fantastic! We appreciate the five star review. It is wonderful to hear you were able to enjoy our Coastal Kia Lounge Experience. Thank you for choosing Coastal Kia!

August 08, 2019

Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More

by BUDMAN3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and gracious comments. Thank you for trusting Coastal Kia with your automotive service needs.

August 07, 2019

Great advisor Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealer More

by ANTHONY1668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Aug 08, 2019 -

Coastal Kia responded

We could not agree more.... "Howard is the best". We are very lucky to have him. Thank you so much for the five star review and gracious comments. We appreciate your business as well as your loyalty to Howard and our staff at Coastal Kia. Your awesome review has been shared with Howard and our team. Please call us if you need anything. We are here to help.

August 07, 2019

Easy and Convenient I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time More

by Molly'sSoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 07, 2019 -

Coastal Kia responded

Fantastic! We are thrilled Sam and our service team at Coastal Kia were able to exceed your expectations during your recent service visit. We love the comment, " friendly and professional assistance". Thank you for the high recommendations and thoughtful comments. We have shared your five star review with our entire service staff. Thank you for choosing Coastal Kia!

August 06, 2019

Confident and worked with us for the purchase We’ve driven Kia’s for the last 20 years or for as long as they’ve been in the US. No problems at all.. More

by bescyep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin wesr
Aug 06, 2019 -

Coastal Kia responded

Thank you for your loyalty! We appreciate the five star review and commitment to the brand. Thank you for choosing Coastal Kia!

August 05, 2019

Routine Oil Change, Needed tires My visit started as a routine Oil change. The vehicle inspection found that the tires were critically in need of replacement. I had thought that I cou More

by STEPHENWOODRUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Wiseman
Aug 06, 2019 -

Coastal Kia responded

Wonderful! We are thrilled our service team exceeded your expectations. It is awesome to hear your needs were met for a very fair price. Thank you for being an important part of our Coastal Kia Family.

August 04, 2019

Great service Kelvin came out to greet us and even though we were just looking we ended up buying a Kia Soul and when a Kia Telluride comes in he will he calling me More

by CHRISTINE061770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin
Aug 04, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Soul! Thank you so much for the business and for the kudos for Kelvin. Welcome to the Coastal Kia Family! We can’t wait to show you the Kia Telluride!

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