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Coastal Kia

Wilmington, NC

4.8
5,496 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,496 reviews

July 23, 2019

Overly pleasant and very knowledgeable sales person. Sales person Jason Stone was very helpful and explained everything we needed to know. He is an asset to your organization and you are lucky to have hi More

by BCDC030806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone and Michael Mascavage
Jul 24, 2019 -

Coastal Kia responded

Thank you for the five star review! We will share your gracious comments with Jason Stone. We couldn't agree more that he is an asset to our organization. We realize there are several local dealerships to choose from in our community. Thank you so much for choosing Coastal Kia!

July 23, 2019

Great Experience The staff at Coastal Kia was amazing. Kevin listened to what I was telling him I was looking for. And the whole process was smooth and hassle free. Th More

by elysefarber31971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 23, 2019 -

Coastal Kia responded

Thank YOU! Your great review and awesome comments are a true testimonial of you recent experience. Wonderful! Kevin and our entire team wants to say congratulations on your recent purchase. Welcome to the Coastal Kia Family.

July 23, 2019

State inspection Excellent service here and working with Sam is pleasant. If you need your car serviced bring it here and ask for Sam. Very professional service. More

by ROCHNYBUGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 24, 2019 -

Coastal Kia responded

Thank you! We could not agree more. Sam is "pleasant" and "very professional". Our team will share your kind comments with Sam and the rest of our Coastal Kia Staff. Thank you for the five star review. We sincerely appreciate your business at Coastal Kia!

July 23, 2019

On top of it. I went in for a recall. It was really easy to make an appointment and the staff were super friendly. The waiting room was very comfortable and they ha More

by CLZIEGLER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Coastal Kia responded

Great! We are excited to hear our service team was able to exceed your expectations. Thank you for choosing Coastal Kia.

July 22, 2019

Service From start to finish everyone was pleasant and easy to work with. Quick and efficient service. Nice to have Saturday hours for those of us who work du More

by KMCCUMBEE5.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 23, 2019 -

Coastal Kia responded

We get it and couldn't agree more. Our clients are busy people which we recognize. We are thrilled you were able to take advantage of our Saturday service hours and that you found them to be convenient. Thank you for the five star review! It is wonderful to hear you mention "everyone was pleasant and easy to work with". Thank you for choosing our Kia Factory Trained Service Consultants and Technicians for your service needs.

July 21, 2019

AWESOME Sam at Coastal Kia is amazing. He kept me informed about my car and was extremely kind. He is the reason why I keep going back for service on my car. More

by ctsykes87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 21, 2019 -

Coastal Kia responded

We could not agree more, “ Sam is amazing!” Thank you for recognizing his efforts and for your loyalty. We sincerely appreciate the awesome review. Please call us if you need anything. We are here to help.

July 21, 2019

Great Customer Service! Mike and Maryanne were really great! Made a stressful decision easy and made me feel really good about my decision! They went the extra mile!! More

by meggrant08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryanne and Mike
Jul 21, 2019 -

Coastal Kia responded

Great! It was thoughtful of you to mention Mike and Maryanne by name. Thank you for the wonderful review. Welcome to the Coastal Kia Family!

July 21, 2019

Dream come true After shopping at many other dealers I came back to Coastal Kia where I bought my Optima 5 years ago,,this time for a Sorento,,surprised and shocked t More

by genepaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer and Haywood Mc Donald
Jul 22, 2019 -

Coastal Kia responded

Awesome! Congratulations on your new Kia Sorento purchase. Thank you for the comment, "Miracle Workers!" We love it. We truly appreciate your loyalty and wonderful review. Please call us if you need anything. Enjoy!

July 21, 2019

Great service while purchasing our new car! We have purchased several new cars at Coastal Kia and the service with dealing with the salesman and service department has been awesome! Great staff More

by BILLIE.HENDERSON161616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone and Stephen Bedenbaugh
Jul 22, 2019 -

Coastal Kia responded

Thank you! We think we have a great staff too. Your loyalty to Coastal Kia is truly appreciated. Thank you for the five star review and wonderful comments. Your are an important part of our Coastal Kia Family and we appreciate you! Please call us if you need anything. We are here to help.

July 21, 2019

Pretty good Promptly checked my vehicle in way before my appointment time. Checked for recalls on my vehicle and informed me of other issues that would need repai More

by LGOSS9384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 22, 2019 -

Coastal Kia responded

Well... it doesn't get any better than that! Thank you for the gracious comments and wonderful review. We sincerely appreciate you choosing Coastal Kia for your service needs. It was thoughtful of you to share your experience online. Thanks again!

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