Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,496 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,496 reviews
July 21, 2019
my very first service Very pleasant to work with, clean and friendly.they gave me a ride to my sister's house and back.also washed my car. Mice experience. Very pleasant to work with, clean and friendly.they gave me a ride to my sister's house and back.also washed my car. Mice experience. More
by merc gg
Verified CustomerEmployees Worked With
July 21, 2019
Awesome as usual Very friendly and informative. I just love the laid back atmosphere. I even bring my dog with me and they even have treats for him. Very friendly and informative. I just love the laid back atmosphere. I even bring my dog with me and they even have treats for him. More
by GYPSY81165
Employees Worked With
July 20, 2019
Awesome service I took my daughter's car to get a check-up & handle a few problems that it had. Howard, the service guy, was so nice & helpful. The car got checked ou I took my daughter's car to get a check-up & handle a few problems that it had. Howard, the service guy, was so nice & helpful. The car got checked out, problems fixed & they didn't create any "issues" that I needed to pay for. The car also got a courtesy wash. Great service! More
by MERMAIDSPURSE
Employees Worked With
Howard Ramsey & Bob, the courtesy driver
July 20, 2019
Quick and easy I had a great experience. It’s my second purchase from here and I would recommend them to anyone in the market for a new Kia. I had a great experience. It’s my second purchase from here and I would recommend them to anyone in the market for a new Kia. More
by BRETTMAN32
Employees Worked With
Kelvin Swinson
July 20, 2019
Always excellent I’ve been a customer for nearly 15 years. Service has always been great and the staff always professional. You can’t go wrong here. I’ve been a customer for nearly 15 years. Service has always been great and the staff always professional. You can’t go wrong here. More
by Susan
July 19, 2019
New Car I went in not expecting to take a car home but instead I took one home with a smile. Very courteous and got a great deal I feel. Jennifer I went in not expecting to take a car home but instead I took one home with a smile. Very courteous and got a great deal I feel. Jennifer More
by HAPPYJGIRL
Employees Worked With
Jason Hunt
July 19, 2019
No pressure! Thank you so much Anthony Deanda and the whole Coastal Kia team for making my car buying experience pleasurable. No pressure at all. I let Anthony kno Thank you so much Anthony Deanda and the whole Coastal Kia team for making my car buying experience pleasurable. No pressure at all. I let Anthony know what I was looking for and he delivered beyond my expectations! More
by JESSICAHAWK
Employees Worked With
Anthony Deanda and Haywood McDonald
July 19, 2019
Sam is always a pleasure to work with Always enjoy the attention to detail. Sam the service writer is always polite and accommodating. Truly an asset to your team. Always do their best to Always enjoy the attention to detail. Sam the service writer is always polite and accommodating. Truly an asset to your team. Always do their best to get me in and out right away. They use genuine Kia parts , and the snacks rock More
by chapelofgroove
Employees Worked With
Sam W.
July 19, 2019
Pleasant Waiting for car repair was pleasant. There is a nice waiting area with wifi, TV, snacks, etc. They also have shuttle service to shopping or food if y Waiting for car repair was pleasant. There is a nice waiting area with wifi, TV, snacks, etc. They also have shuttle service to shopping or food if you don't want to stay. Very nice employees. More
by SMID
July 19, 2019
Great Service A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac ag A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac again so fast. More
by eric.twine
