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Coastal Kia

Wilmington, NC

4.8
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,479 reviews

June 16, 2019

great the sale person was awsome. Great the sale person was awesome... we are looking forward for the service visit . That's all.The car looks great and they did a good job. More

by TETI58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2019 -

Coastal Kia responded

Fantastic! Congratulations on your recent purchase from Coastal Kia! We look forward to having you meet our service team during your first service. Welcome to the Coastal Kia Family!

June 15, 2019

Oil change and state inspection Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceed More

by BESSIECOLLINS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Coastal Kia responded

Thank you for the five star review. We are thrilled we exceeded your expectations at Coastal Kia. It is wonderful to hear you were able to take advantage of our Customer Lounge Experience. Thank you for choosing Coastal Kia.

June 15, 2019

Would of preferred an estimate I think the people who work here are nice. However this a good example why people don't trust the dealership to do maintenance on their vehicles. I w More

by BRUNIKLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 15, 2019 -

Coastal Kia responded

Thank you for the feedback. We are here to make things right. Please call our Operations Manager Peggy Roberts at 910-408-0100 to discuss your bill and the work performed. We are here to help. Thank you for choosing Coastal Kia.

June 15, 2019

Great customer service Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to de More

by KLCURRINILM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob.
Jun 15, 2019 -

Coastal Kia responded

We think Bob is wonderful too. Thank you for the amazing review and gracious comments. Please call our team at Coastal Kia if you need anything. We are here to help.

June 15, 2019

Top Rate Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly More

by JUDGETLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Coastal Kia responded

Amazing and gracious comments. Thank you for this awesome five star review. We truly appreciate you at Coastal Lia. Thanks again.

June 14, 2019

Great people to work with These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here More

by MORNINGGLORY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lucas
Jun 15, 2019 -

Coastal Kia responded

Oh yea! Music to our ears at Coastal Kia! Thank you for the five star review. We are thrilled you were able to enjoy our courtesy car wash during your service visit. Thank you for choosing Coastal Kia.

June 14, 2019

Good deal My salesman, Jason was friendly, patient and helpful. He was informative, but not pushy like some sales people. I am happy with the deal and service I More

by VLE1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Jun 15, 2019 -

Coastal Kia responded

Thank you for the recommendations and kudos for Jason Stone. Isn’t he amazing with his contagious smile? Thank you for the review and for choosing Coastal Kia! Congratulations on your recent purchase.

June 14, 2019

Great experience at Coastal Kia My salesman was extremely knowledgeable, experienced, and helpful. I feel like he worked on my behalf and I got a very fair and transparent deal. I More

by DISDOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin, Mark
Jun 15, 2019 -

Coastal Kia responded

Thank you! We pride ourselves on having a transparent sales process as you mentioned. Welcome to the Coastal Lia Family! Congratulations on your recent purchase.

June 14, 2019

Easy to deal with..salesmen very accommodating Very positive experience. Kevin West listened to my needs and helped me select which car I wanted...negotiated the deal and it was a easy. I love my More

by PBRUTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin West and Jason Stone
Jun 15, 2019 -

Coastal Kia responded

Congratulations on the purchase of your 2019 Kia Forte S. You will love it! It was kind of you to mention Kevin and Jason in your five star review. Thank you for that. Welcome to the Coastal Kia Family. Enjoy!

June 14, 2019

Outstanding Service Center Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you lik More

by CAPTPAPA69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Bob Tomlin, Joshua Gullett
Jun 15, 2019 -

Coastal Kia responded

Wow! Thank you for the amazing description of our faculty and staff. We appreciate you! Your five star review and awesome comments are just what we like to hear. Thank you for being a part of the rapidly growing Coastal Kia Family.

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