
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Headlights We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch which was replaced while we waited and under warranty. That night we had no lights which ended up both of the headlights for some reason were burned out and Kia replaced them for us at no charge and washed the car. Thank you Howard!! More
Bought first kia Purchased telluride. Sales rep was excellent, quickly helping narrow to the best choice for my needs. Store was an older facility but immaculately cl Purchased telluride. Sales rep was excellent, quickly helping narrow to the best choice for my needs. Store was an older facility but immaculately clean and sharp. Great experience for first time kia owner. More
They stand by their brand! Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly with Sam. Only met Howard this past time. Never an issue with getting appts, Bob is always polite, professional, and knowledgeable. He explains in terms I can understand and recommends needed service for the future. Have had several issues with the car that were covered under warranty/recall and he set up a rental for me. Because Kia stands by their product, my hubby and son purchased Kias also. We are now a 3 Kia family!! More
Service Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed th Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed the service department environment. More
Very courteous and professional! Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks team Kia! Oh, and I love my Niro. More
Absolutely on time and no stress This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of More
Great Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back wit Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back with their Courtesy Van and driver. Routine mileage service performed and I could not be more pleased. More
Oil change Bob was very nice and helpful however, I feel when vacuuming anyone's car they should take more time instead of rushing and leaving the car half vacuu Bob was very nice and helpful however, I feel when vacuuming anyone's car they should take more time instead of rushing and leaving the car half vacuumed. More
Terrific experience Done sooner than promised and exceptionally friendly and helpful staff, a great experience all around! Bob who checked me in was very informative and Done sooner than promised and exceptionally friendly and helpful staff, a great experience all around! Bob who checked me in was very informative and helped me with information about a paint pen to cover a ding I got. Very happy with they experience! More
Full service My experience with the whole crew during my full service was wonderful. Thank you for the care you show all of your customers. I am so glad I bought m My experience with the whole crew during my full service was wonderful. Thank you for the care you show all of your customers. I am so glad I bought my Sorento at Coastal KIA. More