
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Unexpected Surprise !! Always treated with kindness and respect in Service Dept. while on my visit today a welcome yet wonderful surprise meeting with Jason Stone in Sales Always treated with kindness and respect in Service Dept. while on my visit today a welcome yet wonderful surprise meeting with Jason Stone in Sales and leaving with a new vehicle. Everyone I met was kind and made me feel at home. Finance was very helpful in explaining my paperwork, for the first time I understood my contract. Thank you everyone, including Brandi.... More
Great experience, great car! Bernie and Jason were absolutely amazing! I left there with a brand new Sorento and I love it! The team all the way around were professional and fri Bernie and Jason were absolutely amazing! I left there with a brand new Sorento and I love it! The team all the way around were professional and friendly. More
Impersonal Salesman. "Dissed" before done. Went in to test drive and make an offer on a used Sportage. Jason was so kind, but couldn't work with us. Introduced us to another salesman who proc Went in to test drive and make an offer on a used Sportage. Jason was so kind, but couldn't work with us. Introduced us to another salesman who proceeded to mock the way my daughter greeted him. I was in a hurry to get to my spouse who is in the hospital. Wanted to be able to pick him up whenever he is released in a better, air conditioned vehicle. So, I was happy the experience didn't take long. I told him all I could pay. No deal. He asked if I would like to see another one he specified that might be in my price range. I said Yes, I would take a look at it. As soon as we walked out of his office, a woman said Excuse me sir. He stopped to to talk to her. We waited about 5 minutes. Then he went out with her. I thought he was trying to break away to show us the next car. It became clear he was done with us. So we left. He NEVER SAID THANK YOU FOR COMING IN. Or Let's keep trying to get you in something, or anything with a human touch. I don't know about the dealership as a whole, but I would not do business with S. again. More
Doors, oil, inspection Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent s Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent service and price. More
Great service, low pressure buy Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea of numbers without running credit, which I always appreciate. I can tell that they pride themselves on Customer Service and I am hoping that the Service department is the same. Overall a solid buying experience and better than I expected! More
Very Nice Service Dept. WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten th WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten there which helped me a lot. More
Kia service Great service, Bob is always courtesy, helpful, and informative. The staff from courtesy va up are always friendly and kind. Service done in timely m Great service, Bob is always courtesy, helpful, and informative. The staff from courtesy va up are always friendly and kind. Service done in timely manner. More
Sam was nice as always. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. More
Satisfied Customer We have always bought American made cars. By chance on a trip we rented a car and it was a Kia Soul. It was perfect for my husband to enter and exit d We have always bought American made cars. By chance on a trip we rented a car and it was a Kia Soul. It was perfect for my husband to enter and exit despite his disabilities. We stopped by the Kia dealership and were treated exceptionally well and were pleased to have Chris Ashby help us meet our budget constraints as well. Pat Cabala is the only dealership owner to ever take the time to stop in and introduce himself. More
Excellent inventory available Massive amount of cars to choose from and plenty of colors..staff pleasant and helpful. Tyler, our salesperson, was very knowledgeable and friendly. Massive amount of cars to choose from and plenty of colors..staff pleasant and helpful. Tyler, our salesperson, was very knowledgeable and friendly. Enjoyed chatting with Pat Koballa.. More