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Coastal Kia

Wilmington, NC

4.8
5,527 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,527 reviews

May 28, 2019

30,000 Check Up Perfect experience, great care for both me and my car. John always kept me posted on what stage my car was at and approximately how much longer it wou More

by BRENDATWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019

Great buying experience. Kelvin and Davis were great. Kelvin and Davis were friendly helpful and not overbearing. Mike in finance was great and got us exactly what we wanted! Looking forward to enjoying More

by CRAIGMANOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Davis, Mike in finanace
May 28, 2019

Best car salesmen in town From the front desk to the service department, I have never experienced such great service. Kelvin and Chris helped me with my purchase and I will for More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin, Chris Ashby, Mike
May 27, 2019

The Best Dealership: Honesty, Integrity, Customer Service I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was wit More

by jvannostrand54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman, Bob Tomlin
May 28, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star review and wonderful testimonial. We are thrilled to hear you have found a home here at Coastal Kia. Our team has created a culture that includes treating our clients the way we wish to be treated. Thank you for being such an important part of our Coastal Kia Family!

May 27, 2019

Time Saver Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the f More

by RAYMONDSTALLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 28, 2019 -

Coastal Kia responded

Thank you for the five star review and wonderful comments. We are thrilled to hear our service team was able to meet your needs in an efficient manner. We are glad to we were able to find additional concerns that needed to be addressed too. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia!

May 26, 2019

Very professional Looking for the car Ive been wanting had been looking everywhere I had been to Kia but not ready to step out and get the car then they had a sell buy More

by Tyty8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 28, 2019 -

Coastal Kia responded

Thank you so much for the five star review! Congratulations on the purchase of your 2019 Kia Sorento. We are thrilled our team was able to exceed your expectations. It is great to hear you found our staff to be professional and efficient. Welcome to the rapidly growing Coastal Kia Family! Please call us if you need anything. We are here to help.

May 26, 2019

My "go to" for new cars I bought my first new car frim this dealership so it was a no brainer to go back. I had my Kia Soul for 8 years with no problems. Tyler was beyond hel More

by ericasadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Mike
May 28, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star review and gracious comments. It was thoughtful of you to mention Tyler by name. Congratulations on the purchase of your new Kia Rio. Welcome to the Coastal Kia Family!

May 25, 2019

Friendly atmosphere. Great customer service Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia em More

by GOLFERGIRL5214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019 -

Coastal Kia responded

Thank you for the kind comments. We are thrilled you were able to enjoy our Customer Lounge Experience. Thank you for choosing Coastal Kia!

May 25, 2019

Howard, great customer service!! I had my car serviced for the hatch issue. They fixed everything, van runs like it is brand new! Howard Ramsey knows how to treat the customers. His c More

by SAWHILLLAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard
May 25, 2019 -

Coastal Kia responded

We love Howard and are thrilled you do too. Thank for choosing Coastal Kia! We appreciate your business.

May 24, 2019

Delightful Experience Salesmen and managers listen to your wants and needs ad inform you of the benefits accordingy. Also, very pleasant and courteous staff in all departme More

by COOKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer and Woodward? McDonald
May 25, 2019 -

Coastal Kia responded

Yea! Thank you for the five star review and kudos for our entire staff at Coastal Kia. We strive to treat our clients the way we wish to be treated. Please call us if you need anything. We are here to help. Thanks again!

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