Coastal Kia

Recalls problems addressed I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. More

Very professional Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, except it was a good experience More

Excellent I knew what I wanted.. Jason made sure I got what I wanted and keep my payment where I wanted. Great experience Jason made it quick and easy..... I knew what I wanted.. Jason made sure I got what I wanted and keep my payment where I wanted. Great experience Jason made it quick and easy..... More

Great customer sevice . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. More

Why I keep coming back Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, e Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, even temperature adjustment. While I have always had a good experience here, it's obvious that the new management has stressed customer service to the employees. More

Routine service The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming f The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming from College Rd and attempting to cross Market St traffic to turn into the dealership while trying to avoid a huge cement median is dangerous and will cause an accident if it hasn’t already. More

very easy pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. More

Great experience! Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find i Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find it. Super nice staff and excellent service! More

New car purchase All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options r All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options readily available More

Great Customer Service Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood ev Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood everything that was going to happen. The only thing I had a minor issue with was the complimentary car wash, my windshield was still dirty when I picked it up. However, Bob was awesome in his communication and called me with updates. I definitely would return More