
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bob's Excellent care Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm working again, so getting there during the week was not possible. Even with the offer of the shuttle, I I couldn't make the 7:45 am departure, as I work downtown. So Saturday am at 8:05 was my choice. Had to wait for a part, so re-scheduled fro the next Saturday. Bob was so nice and helpful. Your waiting room was comfortable, and every employee who walked by, spoke and offered any assistance from coffee, etc. Thanks Kia. One question, I paid the $ 100 deductible, but should I have had to pay it again, as the Cruise control was part of the original visit? Just wondering? Also they washed my dirty car, thanks Kia. If I could buy a new car, I wold buy it from y'all! More
Great day!!! Michael Lewis was awesome and very informative. He introduced me to everyone and made me feel right at home. I will definitely recommend coastal kia!! Michael Lewis was awesome and very informative. He introduced me to everyone and made me feel right at home. I will definitely recommend coastal kia!! More
Very Friendly Everyone at this dealership was friendly and never felt pushed or rushed. Our sales person Chris Ashby was attentive to our needs and very helpful. Everyone at this dealership was friendly and never felt pushed or rushed. Our sales person Chris Ashby was attentive to our needs and very helpful. If you do not like feeling pushed to purchasing a vehicle, this is the place to go and I recommend Chris as well. We love out Kia and also recommend the service department as well. Thank you More
Sam's Performance Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendat Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendations. Car Sales/Repair staff have created a bad name for themselves in many respects but, I would not put Sam in this category. I wouldn't hesitate to call Sam to schedule work on my Kia Soul. More
Awesome Jason Stone was awesome. They knew what I want and went to work making it happen. It was a quick and easy process. Michael Mascavage laid out my op Jason Stone was awesome. They knew what I want and went to work making it happen. It was a quick and easy process. Michael Mascavage laid out my option and made sure I knew what to expect. Not only have I but I will continue to recommend this dealership to my friends More
Greatest fastest service I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait whic I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait which was nice. I was very pleased with the whole experience. Sam escorted me to my car and I was on my way. My car is running great! More
A Recall that was quicker than expected! Thank You Purchased my Kia Soul here. Great dealership. Would purchase again. Always a great experience. Fast service. Waiting room is comfortable and clean. Sa Purchased my Kia Soul here. Great dealership. Would purchase again. Always a great experience. Fast service. Waiting room is comfortable and clean. Sales and service employees are always friendly and helpful. More
The Best I would buy another Kia just because of their excellent service center. They are the nicest and the best! The waiting room is also great . . . comfo I would buy another Kia just because of their excellent service center. They are the nicest and the best! The waiting room is also great . . . comfortable and welcoming. Washing my car was another plus. More
Service I would highly recommend the service center. They were all professional and personable. Although whoever fixes their windshields leaves a lot to be de I would highly recommend the service center. They were all professional and personable. Although whoever fixes their windshields leaves a lot to be desired. He left hand and arm prints all over my windshield and a white "shaving" powdered" substance all over my dash and steering wheel. More