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Coastal Kia

Wilmington, NC

4.8
5,526 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,526 reviews

May 20, 2019

Great Experience! I had not purchased a car in 18 years and had never purchased one since becoming a widow. With the help of a family friend, I was able to purchase my More

by TERRYBROCK855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (?)
May 22, 2019 -

Coastal Kia responded

Wonderful! Congratulations on your recent purchase after 18 years. Great! We are thrilled you felt comfortable with the process. It is wonderful to hear that you felt comfortable with the salesman. Thank you for mentioning you were treated with "courtesy and respect". Welcome to the rapidly growing Coastal Kia Family!

May 19, 2019

Satisfied The overall experience was good. The salesman was excellent with helping me choose what I was looking for. I did not realize until I got home with my More

by TWCGWJJG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
May 22, 2019 -

Coastal Kia responded

Thank you for the review. Congratulations on your recent purchase! Please call us with any product questions you may have. It was kind of you to describe the salesman as "excellent". Welcome to the Coastal Kia Family!

May 18, 2019

KIA has the best car service station. As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to More

by LADYBABY691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and warm comments. We are thrilled you were able to enjoy our Customer Lounge Experience. We are happy to hear you had a great experience and you found our staff to be friendly and accommodating. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia for your automotive needs. Thank you !

May 18, 2019

Speedy service. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
May 18, 2019 -

Coastal Kia responded

Thank you for the great review! We think Bob Tomlin is awesome too. We look forward to seeing you at your next visit. Thank you for trusting your vehicle with our Coastal Kia team!

May 17, 2019

Accommodating and no hard sell Sales floor manager, Steve Kramer, helped us find a great 2019 Kia Forte. He also gave us some discounts/incentives and he gave us a generous offer o More

by cjspurves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
May 18, 2019 -

Coastal Kia responded

Great! Thank you for the great review and congratulations on your recent purchase. You will love your 2019 Kia Forte and the amazing warranty as you mentioned. Welcome to the Coastal Kia Family!

May 17, 2019

Service Personnel Bob Bob from service is friendly from the time you walk in to the time you leave. He will answer all of your questions. I give a four star because Sa More

by TANAABLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bob
May 18, 2019 -

Coastal Kia responded

Thank you for the review and feedback. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing to trust your vehicle with our Kia Factory trained service advisors and technicians.

May 17, 2019

Kia Rio 5 My first buying experience. I love the car. It is a good size and has great gas mileage. I love the color and shape of the car. I plan to keep this ca More

by aliciasides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 18, 2019 -

Coastal Kia responded

Wonderful! Congratulations on your purchase! We see that you plan to keep this vehicle for a long time. Perfect! We will be here for you every step of the way. Thank you for choosing Coastal Kia!

May 16, 2019

Kia soul Every one was very helpful and pleasant to deal with. I was able to find exactly what I wanted in a car. I am very happy. More

by slvought
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mine lewis
May 18, 2019 -

Coastal Kia responded

Thank you so much for the five star review! We are thrilled you found exactly what you wanted. Welcome to the Coastal Kia Family!

May 16, 2019

Comfortable Both salesman were down to earth and wasn’t in to forcing anything but made sure I got exactly what I wanted. They had great sense of humor. More

by SAJAAP05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Haywood McDonald
May 18, 2019 -

Coastal Kia responded

Great! Thank you fir the review and kind words. Congratulations! Welcome to the rapidly growing Coastal Kia Family.

May 15, 2019

Service vehicle The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was ver More

by BRWN_SUGA_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Kelly the shuttle driver I think was his name that was on duty that day
May 15, 2019 -

Coastal Kia responded

Thank you so much for the great review. You are correct- Kelly is the shuttle driver’s name and we think he is amazing too. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

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