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Coastal Kia

Wilmington, NC

4.8
5,474 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,474 reviews

May 01, 2019

Wonderful experience I decided to shop around for a mid size suv and sell my 2500 Sierra. I was tired of spending for diesel and difficult maneuverability around town with More

by SARAH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
May 01, 2019 -

Coastal Kia responded

Wonderful ! Thank you for the five star review and amazing testimonial. It is awesome to hear you found your shopping experience at Coastal Kia to be the best. We are thrilled we were able to earn your business. Congratulations on the purchase of your new Kia Sorento. We appreciate the recommendations and hope to see you again soon. Welcome to the Coastal Kia family.

May 01, 2019

Service work done I was very please with the way I was treated. They were very thorough and the waiting room was very pleasant. It was nice to be abl et to enjoy a cup More

by Dentalhj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Coastal Kia responded

Thank you for the five star review. We are excited to hear you were able to enjoy our customer lounge experience. It was kind of you to go online and share your thoughts. Please stop by anytime. Thank you for being such an important part of our Coastal Kia family.

April 30, 2019

Great service My husband brought my vehicle and he was happy we have never had any problems with Kia services. This was due to a recall. Thank you for the outside c More

by PMCGUIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was kind of you to go online and share your thoughts. We are thrilled you were able to enjoy our courtesy car wash. We strive to treat our clients the way we wish to be treated. We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia factory trained service advisors and technicians with your service needs. We sincerely appreciate you choosing Coastal Kia!

April 30, 2019

The buying experience was smooth, no pressure and professional. They worked with me not against me. I recommend Coastal Kia. I found them friendly and knowledgeable. More

by mikeodonohue77@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 01, 2019 -

Coastal Kia responded

Thank you so much for the five star review! It is wonderful to hear you describe your experience as "smooth, no pressure and professional". We appreciate the recommendations and kind words. Thanks again for choosing Coastal Kia!

April 30, 2019

Good service Nice an to the point service. We are a Kia family and this is what keeps us coming back. Thanks for the quick service. The Pollards More

by Shawnpollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2019 -

Coastal Kia responded

Thank you Pollard family for the awesome review and loyalty to the Kia brand and to Coastal Kia as well. We sincerely appreciate the five star review and hope to see you again soon.

April 30, 2019

Excellent The service and the staff ss always is very kind, helpful, and keeps me informed of what's happening or may need to be done and cost. I love my Kia More

by HRYNJIEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam w in service dept
Apr 30, 2019 -

Coastal Kia responded

We sincerely appreciate the five star service review. Thank you for trusting your Kia with our Kia Factory Trained service advisors and technicians. We know there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia!

April 30, 2019

Courteous The service department staff is always courteous and pleasant when I bring my 2013 Kia Soul in for service, which I have done since I bought it new. I More

by Soul Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 30, 2019 -

Coastal Kia responded

We appreciate the raving five star service review. Thank you for trusting your 2013 Kia with us. We are thrilled we can continue to earn your business again and again. Thank you for being such an important part of the Coastal Kia Family!

April 30, 2019

Coastal Kia is THE best! Jason Stone was so detailed, kind, and calm throughout the entire time I was there. He worked with me (and even my parents!) to find me the perfect ma More

by MVHAYES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Apr 30, 2019 -

Coastal Kia responded

Thank you for the five star review and kind words regarding your recent experience with Jason. Thank you for the description of your visit as a “quick and easy process”. Wonderful! Congratulations on your purchase from Coastal Kia. Congratulations to your parents as well.

April 30, 2019

Awesome!!! My salesman was very courteous and attentive to me and my desire to uptain a good and efficient car for my needs was very patient with me . He was ver More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lewis and Mike in Finance
Apr 30, 2019 -

Coastal Kia responded

We sincerely appreciate the five star review. It was thoughtful of you to mention Mike in sales and Mike in finance as well. Congratulations on your recent purchase. Welcome to the rapidly growing Coastal Kia family!

April 29, 2019

Go see Greg Very good sales experience and friendly staff! I would buy from them again! Greg was very understanding of my needs and didn't have the sales guy ment More

by Becky
Recommend Dealer
Yes
Employees Worked With
Greg Meshew
Apr 29, 2019 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to mention Greg by name. We sincerely appreciate your great review and kind comments. Welcome to the Coastal Kia family.

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