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Coastal Kia

Wilmington, NC

4.8
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,487 reviews

April 16, 2019

Awesome service Customer service was outstanding! Sam made sure if there was anything I need to let him know. Sam was was very pleasant and friendly. I will definitel More

by ONEAL87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 16, 2019 -

Coastal Kia responded

Thank you for the five star service review. We think Sam is wonderful too. It was kind of you to describe him as "very pleasant and friendly". We look forward to your next visit. Thank you for choosing Coastal Kia!

April 15, 2019

Buying our new Kia Staff worked with us to get the vehicle we wanted. Experience was very professional. This is the second vehicle we purchased from them. When it’s time More

by Kiaguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve kramer
Apr 15, 2019 -

Coastal Kia responded

Thank you so much for the five star review and your loyalty to Coastal Kia! Your review and testimonial are greatly appreciated. We realize there are dozens of local dealers to choose from. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

April 15, 2019

Wonderful experience buying a car. It was fun and wonderful experience buying a car from Kelvin. We bought a Soul in 2010 and it was a great car. The new 2020 we just bought is the best More

by COUVILLIONPJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Michael Mascavage
Apr 16, 2019 -

Coastal Kia responded

Thank you for the amazing five star review and kind comments regarding your experience with Kelvin. Congratulations on the purchase of your 2020 Kia Soul! We are thrilled you found our staff to be friendly. We sincerely appreciate your business. Thank you !

April 14, 2019

Good people good work Good people, good work. I had routine work completed on my vehicle and received updates of what was needed before the work was done. Fair pricing. More

by ELDDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and describe your experience. We sincerely appreciate you trusting our Coastal Kia service team with your vehicle. Please call us if you need anything. We are here to help.

April 14, 2019

Top notch crew working there. For the few times I’ve needed Coastal Kia they were there. All of my transactions were done over the phone cause I work later hours than they are open More

by VTHANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure cause it was all phone conversations
Apr 14, 2019 -

Coastal Kia responded

Fantastic! Your five star review and wonderful comments are greatly appreciated. We are thrilled to hear our team exceeded your expectations and were able to provide impeccable service that meets your busy work schedule. We will continue to always be here for you. Thank you for choosing Coastal Kia!

April 14, 2019

Great Service Received friendly and courteous help in purchasing a new Kia. Kevin West explained features available on the vehicle and explained safety standards. T More

by Poohbear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West
Apr 14, 2019 -

Coastal Kia responded

Thank you so much for the awesome five star review and kudos for Kevin West! Congratulations on your second Kia Sportage purchase. We sincerely appreciate your loyalty to the Kia brand and to Coastal Kia as well. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!

April 13, 2019

Newer car for us We didnt come in to buy a newer car but we did end up doing that. Dave, Rob and Mike were awesome. will reccomend the dealership. More

by ROBINNEWTONMOULTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peggy came up to us in the parking lot and introduced herself and than handed us to Dave, than Rob helped out, than Bernie and Mike.
Apr 13, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! It was very thoughtful of you to mention so many of our team members by name. We are thrilled you had a great experience. Welcome to the Coastal Kia Family!

April 13, 2019

Willing to work with you with no pressure We stopped there with a figure and payment in mind we never told them what it was but they just kept working with us until those both were met.No pres More

by smithjojo54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Apr 13, 2019 -

Coastal Kia responded

Simply wonderful. Congratulations on your recent purchase from Coastal Kia! We sincerely appreciate the five star review and heartfelt testimonial. It was thoughtful of you to share your story and describe your visit as a “pleasurable and stress free experience”. Congratulations! Welcome to the Coastal Kia family.

April 11, 2019

recalls I found out my brake sensors needed to be replaced but when I arrived for that they let me know that over the last couple of years were other things t More

by CHRISTINEA44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the employees
Apr 11, 2019 -

Coastal Kia responded

Fantastic! Thank you for the amazing testimonial and five star review. We are thrilled we exceeded your expectations in our service department. Please call us if you need anything. We are here to help.

April 11, 2019

Easy peasy My previous Kia had been totaled in an accident. I loved that 2013 Optima so much I decided to go ahead and get a new 2019 one. Shawn worked with me a More

by ZENOFGEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn ?
Apr 11, 2019 -

Coastal Kia responded

Thank you for the five star review! Congratulations on the purchase of your new Kia Optima. We realize there are dozens of local dealerships to choose from. We sincerely appreciate you choosing Coastal Kia!

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