
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Satisfied Soul owner Chris Ashby helped us and we were very satisfied with the deal he secured for me. I lost my vehicle in the flood and he went out of his way to help. Chris Ashby helped us and we were very satisfied with the deal he secured for me. I lost my vehicle in the flood and he went out of his way to help. When I refer people to Coastal Kia I will tell them to ask for Chris. I did pass by the Owners desk several times and he wasn't busy but I noticed he did not speak or have any contact with his customers.. customer service is everything!!!! Thanks again to Mr. Ashby Drove my Soul this am and love it!!!! More
A No-Hassle Experience My sales advisor Steven was fantastic. I was planning on buying a Kia Soul last year, but due to an unforeseen problem arising, I had to back out. Whe My sales advisor Steven was fantastic. I was planning on buying a Kia Soul last year, but due to an unforeseen problem arising, I had to back out. When I contacted Steven again this past week, he literally picked up right where we had left off from a year ago and made the sale quick and painless. I couldn't be happier. More
JASON IS THE "MAN" Jason went above and beyond what I expected.He was so nice to talk to and made me feel comfortable during a really long deal.Didnt think I was going t Jason went above and beyond what I expected.He was so nice to talk to and made me feel comfortable during a really long deal.Didnt think I was going to be able to afford the car that I wanted,But he and the mngnt of COASTAL really came through for me.Reccomend them highly...This my fourth KIA from them,and I wouldn't go anywhere else, More
The staff was very helpful and friendly Sean and Michael were very knowledgeable of the sale process. Even though purchasing a car can be long and tedious Sean kept me informed of everythin Sean and Michael were very knowledgeable of the sale process. Even though purchasing a car can be long and tedious Sean kept me informed of everything that was going on during my wait and made sure I was aware of what was happening every step of the way. They worked with me and were very understanding of my need to stay in a specific payment range. They were not pushy in any way. After I was approved Michael was very specific about all paperwork that was being signed and although it was past time for he and Sean to go home they remained patient with my questions and made every effort to make sure I understood what I was signing and what that paperwork meant to me. I had not purchased a car in a very long time and the team that worked with me to get me what I need made it a very easy experience. More
Good experience Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why More
Great customer service Coastal Kia, previously known as Stevenson Kia has been a service center that I have used multiple times and plan on using for many more years. Thank Coastal Kia, previously known as Stevenson Kia has been a service center that I have used multiple times and plan on using for many more years. Thank you for always looking after me and my vehicle. More
Always awesome I have two vehicles I have serviced at Coastal Kia. Sam and Bob are always helpful at the desk and always nice. I’m never disappointed with the work d I have two vehicles I have serviced at Coastal Kia. Sam and Bob are always helpful at the desk and always nice. I’m never disappointed with the work done on my vehicles and they always wash them and have them looking like they did when I bought them off the showroom floor More
The best service department I’ve ever dealt with. Ever Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. More
Purchased a car Everyone was extremely friendly and I was in and out very quickly. What a great experience. I will definitely recommend coastal Kia to my family and f Everyone was extremely friendly and I was in and out very quickly. What a great experience. I will definitely recommend coastal Kia to my family and friends. More
Professional Bob made my appt. Sam took great care of me when i arrived - Received professional service, Thank you for the available, excellent shuttle service w Bob made my appt. Sam took great care of me when i arrived - Received professional service, Thank you for the available, excellent shuttle service with Kelly as my driver. I truly appreciated the service on all levels. I'm also very glad i purchased the wrap when i originally bought my Kia Sorrento 2012. It has come in handy. More