Back

Coastal Kia

Wilmington, NC

4.8
5,874 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,874 reviews

July 11, 2019

Friendly But Chaotic Coastal Kia overall had a very personable and helpful environment. However, it did seem a bit chaotic and disorganized both times we were there. Havin More

by RKGILLILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West
Jul 11, 2019 -

Coastal Kia responded

Thank you for the review and great feedback. Congratulations on the purchase of your new Kia Telluride. Welcome to the Coastal Kia Family!

July 11, 2019

Great Experience Great service as always. We have tried other service centers but none compare to the professional service we receive from Coastal KIA. I would highly More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Coastal Kia responded

Thank you for the five star review and comment, “I would highly recommend this location”. We strive to exceed our client’s expectations during every visit. We appreciate the five star review! Please call us if you need anything. We are here to help.

July 11, 2019

Great Service The service team was knowledgeable and took great care of my vehicle. I was even offered a ride home well I waited for maintenance to be completed. More

by JESSICAHINSON86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Coastal Kia responded

Great! Thank you so much for the wonderful review and gracious comments. It was very thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

July 10, 2019

Honest, open, professional The service center has treated my wife's vehicle like it was there own. Always courteous and friendly every time she has taken it in. More

by rphbjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 10, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review. Please call us if need anything. We are here to help. Thank you for choosing Coastal Kia!

July 10, 2019

Service Review Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointmen More

by NIKI28BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jul 10, 2019 -

Coastal Kia responded

We sincerely appreciate the five star service review. Your gracious comments are extremely thoughtful. Thank you for choosing Coastal Kia for your service needs.

July 09, 2019

Great Service Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks More

by WANDALWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 10, 2019 -

Coastal Kia responded

Thank you for the five star review and recommendations. We are thrilled to hear you were able to take advantage of our Customer Lounge Experience as well as the complimentary car wash. We hope to see you again very soon. Thank you!

July 09, 2019

Professional service Mr Swinson provided an excellent experience and high level of experience and professionalism. The price negotiation process was antiquated and cumbers More

by JEFF.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Jul 10, 2019 -

Coastal Kia responded

Thank you for the great feedback and wonderful review. Kelvin Swinson is very customer service driven and a fan favorite. We are thrilled he exceeded your expectations and made you feel comfortable. Thank you for choosing Coastal Kia!

July 09, 2019

It was an amazing experience! Kelvin was an amazing salesperson! He was knowledgeable about the car I was interested in purchasing. He was nice, considerate, respectful, and wasn’t More

by AHSESSIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Simpson
Jul 10, 2019 -

Coastal Kia responded

Thank you! Your kind words have been shared with Kelvin and our entire team. Thank you so much for the five star review and awesome comments. Congratulations on your recent purchase! We are thrilled Kelvin exceeded your expectations. Welcome to the rapidly growing Coastal Kia Family!

July 09, 2019

Great service Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the g More

by SLYNNHARRELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
Jul 10, 2019 -

SLYNNHARRELSON responded

This is actually my third vehicle from that dealership.😂

Jul 10, 2019 -

Coastal Kia responded

Thank you! We appreciate the feedback and five star review. We appreciate your loyalty and want to congratulate on your third vehicle purchase from us. WOW! Please call us if you need anything. We are here to help. Thanks again for your loyalty!

Jul 16, 2019 -

Coastal Kia responded

3rd vehicle....fantastic! Thank you so much for your loyalty to Coastal Kia and the Kia brand as well. Please call us if you need anything. We are here to help and we hope to hear from you again soon. We truly appreciate your awesome review and helpful feedback.

July 09, 2019

Great service experience My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalis More

by Optima deiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 10, 2019 -

Coastal Kia responded

Thank you for mentioning Sam by name. We want to thank you for the five star review and heartfelt testimonial. Thank you for being such an important part of our Coastal Kia Family.

...
526
...