Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly But Chaotic Coastal Kia overall had a very personable and helpful environment. However, it did seem a bit chaotic and disorganized both times we were there. Havin Coastal Kia overall had a very personable and helpful environment. However, it did seem a bit chaotic and disorganized both times we were there. Having said that, it was the quality of the vehicle (Telluride SX) which bought us back to buy from Coastal Kia. More
Great Experience Great service as always. We have tried other service centers but none compare to the professional service we receive from Coastal KIA. I would highly Great service as always. We have tried other service centers but none compare to the professional service we receive from Coastal KIA. I would highly recommend this location. More
Great Service The service team was knowledgeable and took great care of my vehicle. I was even offered a ride home well I waited for maintenance to be completed. The service team was knowledgeable and took great care of my vehicle. I was even offered a ride home well I waited for maintenance to be completed. More
Honest, open, professional The service center has treated my wife's vehicle like it was there own. Always courteous and friendly every time she has taken it in. The service center has treated my wife's vehicle like it was there own. Always courteous and friendly every time she has taken it in. More
Service Review Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointmen Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointment time, finished as scheduled, and notified me when car was ready to pickup. I've used this service department on two different Kia's, and have always had an exceptional service experience. More
Great Service Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks and they also washed my car for free. Overall great experience. Would recommend to anyone. More
Professional service Mr Swinson provided an excellent experience and high level of experience and professionalism. The price negotiation process was antiquated and cumbers Mr Swinson provided an excellent experience and high level of experience and professionalism. The price negotiation process was antiquated and cumbersome and always leaves the customer wondering if the lowest overall price was achieved however Mr Swinson managed the process very well and left me feeling satisfied as a customer. More
It was an amazing experience! Kelvin was an amazing salesperson! He was knowledgeable about the car I was interested in purchasing. He was nice, considerate, respectful, and wasn’t Kelvin was an amazing salesperson! He was knowledgeable about the car I was interested in purchasing. He was nice, considerate, respectful, and wasn’t pushy! He was easy to talk to and answered all my questions. He was easy to deal with on the phone and in person. Communication is key and he kept me informed on what was going on through the whole process! More
Great service Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the g Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the great job! More
Great service experience My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalis My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalism was outstanding. After the service he went over everything, scheduled my next appointment and ensured I understood the paperwork. This was the first service on my car and the first time at Coastal. They all made a good first impression. I look forward to having them maintain my car. Thank you Sam and the team at Coastal for making me feel welcome. More









