
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great customer service and the service was completed in about an hour. Considering there was an oil change, as well as two recalls done, this was a good wait time. The waiting room is always clean. I appreciate the quick service and friendliness of the staff. More
Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, which is another nice amenity. More
NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT FUTURE PROBLEMS THAT MAY NEED SERVICE. More
Outstanding service !! going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in a going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in and into a new 2019 Kia Soul ! There service and help was above what I expected. Thank you !! More
Oil change They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a l They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a little annoying was the TV being too loud. More
Awesome! Kelvin is definitely an awesome sales man he was no BS and listened to what I needed and wanted. With the help of Michael The fianance manager they we Kelvin is definitely an awesome sales man he was no BS and listened to what I needed and wanted. With the help of Michael The fianance manager they were able to give me an amazing rate and deal on my vehicle . Thank you guys for your help! More
Replace satellite antenna Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. More
Fast, efficient service Great place. Service Dept is A+ and Steve Kramer is an A+ salesman. We traded in our 2015 Sorento and bought a new 2019 Sorento. We are delighted Great place. Service Dept is A+ and Steve Kramer is an A+ salesman. We traded in our 2015 Sorento and bought a new 2019 Sorento. We are delighted to have discovered Coastal Kia and will be referring all our family and friends to try them. Nancy Zora More
1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone anything. John was great! Highly recommend their Service department. More
Excellant It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here aga It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here again. More