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Coastal Kia

Wilmington, NC

4.8
5,820 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,820 reviews

May 14, 2019

servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
May 14, 2019 -

Coastal Kia responded

Wonderful! We love doing business with you too! Thank you for the five star review and awesome comments. It is wonderful to hear that the "service was performed promptly and completed very quickly". Fantastic! Thank you for choosing Coastal Kia!

May 13, 2019

Great experience, great car! Bernie and Jason were absolutely amazing! I left there with a brand new Sorento and I love it! The team all the way around were professional and fri More

by nathan.eric.mccorkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Bernie Brust
May 13, 2019 -

Coastal Kia responded

Perfect ! Thank you so much for the five star review. Congratulations on the purchase of your new Kia Sorento! It was thoughtful of you to mention Bernie and Jason by name. Thank you for describing our team as "professional and friendly". Welcome to the Coastal Kia Family! Thank you for choosing Coastal Kia.

May 12, 2019

Impersonal Salesman. "Dissed" before done. Went in to test drive and make an offer on a used Sportage. Jason was so kind, but couldn't work with us. Introduced us to another salesman who proc More

by O1&2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve
May 14, 2019 -

Coastal Kia responded

Thank you for speaking with Jason Stone today regarding this review and your recent visit. We apologize for any misunderstanding. Jason and our team look forward to you coming back in as discussed. We look forward to having an opportunity to earn your business. Thank you for choosing Coastal Kia!

May 12, 2019

Doors, oil, inspection Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent s More

by maherms1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam wiseman
May 12, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and kind words. Your thoughtful kudos are greatly appreciated. Thank you for choosing Coastal Kia !

May 10, 2019

Great service, low pressure buy Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea More

by Emily S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West, Michael Mascavage
May 10, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star review and thoughtful comments. You are going to absolutely love your new Kia Telluride! Thank you for choosing Coastal Kia. We hope to see you again soon. Congratulations on your recent purchase!

May 10, 2019

Very Nice Service Dept. WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten th More

by ANGIE_28457
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 10, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star service review. We are thrilled to hear you had a great service experience with your dad’s car. Please call us if you need anything. We hope to see you again soon.

May 10, 2019

Kia service Great service, Bob is always courtesy, helpful, and informative. The staff from courtesy va up are always friendly and kind. Service done in timely m More

by MMETTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
May 10, 2019 -

Coastal Kia responded

Thank you for the great review and kind comments. We are thrilled you always find Bob to be “courteous, kind and informative”. We sincerely appreciate the service review. Thank you for choosing Coastal Kia for your service needs!

May 09, 2019

Satisfied Customer We have always bought American made cars. By chance on a trip we rented a car and it was a Kia Soul. It was perfect for my husband to enter and exit d More

by Satisfied Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ashby, JP Nicholas
May 10, 2019 -

Coastal Kia responded

Such a wonderful five star review... thank you! We are thrilled the Kia Soul was just the right vehicle for you and your husband. Please stop by any time to say hello to Chris, Pat and our entire Coastal Kia team. Congratulations on your recent purchase. Welcome to the rapidly growing Coastal Kia Family!

May 09, 2019

Sam was nice as always. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
May 10, 2019 -

Coastal Kia responded

Thank you for the wonderful service review! We appreciate the thoughtful comments. We strive to treat our clients they way we wish to be treated. We sincerely appreciate your business and hope to see you again soon.

May 08, 2019

Total satisfaction. My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see a More

by pcmike50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lewis and Heyward
May 09, 2019 -

Coastal Kia responded

Congratulations from our entire Coastal Kia team! We know you will enjoy your new Kia Sportage. We are thrilled Mike and our team were able to exceed your expectations. Please call us if you need anything. We are here to help.

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