
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great team Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles or use vehicles would be a great idea. I like your adds. PS I love the coffee. God bless and Merry Christmas Richard & Mary Fimbel More
Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous and helpful with keeping me on track with scheduling and maintenance. Shuttle driver, Bob, is a highlight of service visits... Always a pleasant conversation during transport. All in all I'd say my kia has been a positive purchase. And don't be fooled by lower ratings for price in survey, I think everyone charges too much these days. More
Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and informative. I would definitely go back to Coastal Kia. More
Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More
My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More
Absolutely awesome Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kr Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kramer to all my friends and family ... More
Sales Rep was AMAZING! My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it mad My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it made my time at the dealership actually enjoyable. The wait times were fairly quick and the used vehicle I purchased was super clean and passed my third party pre-purchase inspection without anything with which to be concerned. More
Happy Car Owner From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand behind his product. More
Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships but this one has been good. Will keep going back while I have my Sorento, More
New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included introductions to the service and parts department which is pretty unusual after a purchase is "sealed". More