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Coastal Kia - Service Center
Wilmington, NC
3,431 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,431 Reviews of Coastal Kia - Service Center
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August 05, 2021
Service Department and service advisors are a pleasure to do business with. Knowledgeable, courteous, and good communication. No pressure to obtain things not needed. Will definitely be back for service n do business with. Knowledgeable, courteous, and good communication. No pressure to obtain things not needed. Will definitely be back for service needs. More
by JRDOO49
Verified Customer
August 05, 2021
Excellent service! Sam is awesome! He returned calls promptly and took care of my car issues quickly. He is professional and courteous! Love my 1st pre owned Kia Sorento! promptly and took care of my car issues quickly. He is professional and courteous! Love my 1st pre owned Kia Sorento! More
by REBECCAMAEPOWELL
Employees Worked With
August 04, 2021
I travel from Swansboro to have maintenance on my 2016 KIA Soul. The service dept has treated me kind and has been helpful. I had a lot if preventative maintenance done a couple months ago plus got new t KIA Soul. The service dept has treated me kind and has been helpful. I had a lot if preventative maintenance done a couple months ago plus got new tires. Will continue the extra drive time to get my service and oil changes here. More
by SUZCKE
August 02, 2021
Howard did a great job of getting us in and out quickly. He also supplied us with transportation to my wife's appt. Service is always good at Coastal Kia. He also supplied us with transportation to my wife's appt. Service is always good at Coastal Kia. More
by CHUCKMENCH
Employees Worked With
Howard Ramsey
July 31, 2021
I had a very pleasant visit and experience at coastal Kia.They we’re very professional and attentive of my needs and helping me to get the job done. Howard was a very good help. Kia.They we’re very professional and attentive of my needs and helping me to get the job done. Howard was a very good help. More
by JAMOURI1
Employees Worked With
Howard Ramsey
July 30, 2021
Excellent service department. Bob is beyond knowledgeable and courteous. Had my car dropped off at my house. Very convenient. Excellent warranty - all repairs were covered. and courteous. Had my car dropped off at my house. Very convenient. Excellent warranty - all repairs were covered. More
by Pam L
Employees Worked With
July 29, 2021
Fantastic service!!!! Nice facility, great atmosphere. Sam was very helpful and resourceful. I enjoyed my visit. No problems,very efficient! Thank you for all your help! Sam was very helpful and resourceful. I enjoyed my visit. No problems,very efficient! Thank you for all your help! More
by LINDONWILLETTS3
Employees Worked With
July 29, 2021
Sam and Bob are always pleasant and make my trip to KIA the best it can be. Always do a great job! Thank you KIA team! the best it can be. Always do a great job! Thank you KIA team! More
by TUTUSMALLS
July 28, 2021
Brought my Kia Soul in for a recall. The service dept. person was extremely professional and personable. Service was completed in a timely manner as promised. person was extremely professional and personable. Service was completed in a timely manner as promised. More
by FRAN6510
Employees Worked With
Do not know the name of the service dept. person who helped me.
